Team Administrator

Greater Manchester Mental Health NHS Foundation Trust; Wigan; On-site; GBP 20,000 - 26,000; Full time

Job summary

Greater Manchester Mental Health NHS Foundation Trust is seeking a dedicated Team Administrator to support the Wigan Neighbourhood Mental Health Service Team. You will coordinate the patient referral pathway, ensure referrals are processed, and arrange appointments within required timeframes.

The role includes general office duties such as minuting team meetings, typing correspondence and managing mailboxes.

Responsibilities

• Coordinate patient referrals and ensure timely processing of referrals.
• Attend to general office duties including minuting meetings and typing letters/correspondence.
• Answer and manage calls from patients, carers/relatives and other health and social care professionals.

Job description

The post holder will provide an administrative function to the Wigan Neighbourhood Mental Health Service Team. The Team Administrator will co-ordinate the patient referral pathway with responsibility for ensuring referrals are processed, appointments are arranged and the process is conducted within the required timeframes.

Please note - This role is not eligible for sponsorship unless you meet criteria by temporary exemption from current changes to immigration rules put in force on 22/07/2025. Separate provisions are applied to workers who have been sponsored and held continuously Skilled Worker visa since prior to 04/04/2024.

The post holder will undertake general office duties including minuting team meetings, typing of letters and correspondence and managing mailboxes. They will answer and manage calls from patients and their carers / relatives and other health and social care professionals.

Greater Manchester Mental Health (GMMH) Foundation Trust employs over 7000 members of staff, who deliver services from more than 122 locations.

We provide inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford, Trafford and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the north west of England and beyond.

Greater Manchester is one of the world's most innovative, original and exciting places to live and work. From the beauty of the surrounding countryside to the heart of the vibrant inner city with great shopping, entertainment and dining options.

Wherever you go you will experience a great northern welcome with people famed for their warmth, humour and generosity.

Our people enjoy their work, have opportunities to learn and develop their skills and are encouraged to generate new ideas that improve care for our service users.

For further details / informal visits contact: Name: Andrea Cowburn Job title: Senior Administrator Email address: [e-mail] Telephone number: 01942764429