Receptionist

Greater Manchester Mental Health NHS Foundation Trust; Wigan; On-site; GBP 21,000 - 24,000; Full time

Job summary

Greater Manchester Mental Health (GMMH) Foundation Trust is seeking a receptionist/clinic administrator to support Wigan Community Mental Health Services at Claire House. You will welcome service users and carers, manage attendance in the EPR, and perform standard admin duties during 9:00 am – 5:00 pm, Monday to Friday.

This role notes sponsorship restrictions under current immigration rules. The post involves interaction with diverse staff and the public, ensuring timely and accurate reception

Qualifications

• Clinic reception and admin duties
• Experience with electronic patient records (EPR) would help
• Good communication with service users and carers

Responsibilities

• Provide clinic administration and reception support for Wigan Community Mental Health Services.
• Record attendance and clinical outcomes in the EPR and handle other administrative tasks as required.

Job description

The post holder will be responsible for providing clinic administration and reception support for the Wigan Community Mental Health Services within Claire House. This will include receiving and greeting service users and their carers into clinic areas whilst recording the service users’ attendance and clinical outcome on the electronic patient record system (EPR), along with other administrative duties commensurate to the grade. The reception service opening hours are at present, 9:00 am – 5:00 pm, Monday to Friday. Please note - This role is not eligible for sponsorship unless you meet criteria by temporary exemption from current changes to immigration rules put in force on 22/07/2025. Separate provisions are applied to workers who have been sponsored and held continuously Skilled Worker visa since prior to 04/04/2024. The post holder will be interactive with the general public, nursing, medical staff, professionals and other Trust administrative and clerical staff and will ensure all reception processes are carried out in a timely and accurate manner to ensure an efficient reception and quality service to all users. Greater Manchester Mental Health (GMMH) Foundation Trust employs over 7000 members of staff, who deliver services from more than 122 locations. We provide inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford, Trafford and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the north west of England and beyond. Greater Manchester is one of the world’s most innovative, original and exciting places to live and work. From the beauty of the surrounding countryside to the heart of the vibrant inner city with great shopping, entertainment and dining options. Wherever you go you will experience a great northern welcome with people famed for their warmth, humour and generosity. Our people enjoy their work, have opportunities to learn and develop their skills and are encouraged to generate new ideas that improve care for our service users. For further details / informal visits contact: Name: Michelle Bailey Job title: Deputy Admin Manager Email address: [e-mail] Telephone number: 01942 764478. Andrea Cowburn, Senior Administrator 01942 764478