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Greater Manchester Mental Health NHS Foundation Trust; Trafford; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

27 days annual leave

Cycle to work scheme

Salary sacrifice car scheme

Job summary

Greater Manchester Mental Health NHS Foundation Trust is seeking an Administration Assistant to join the Achieve Teams within Addictions Services. The role provides comprehensive administrative support to service users, clinicians and health professionals with a focus on accuracy, confidentiality and timely communications.

You will handle inquiries, arrange appointments, maintain records and assist with data entry across Trust systems, contributing to a high-quality, responsive service.

Qualifications

• Experience as administrator in healthcare or similar environment.
• Excellent communication and IT skills (Word, Excel, Outlook).
• Ability to work as part of a team and support clinicians and other health professionals.

Responsibilities

• Act as initial point of contact for enquiries from service users/relatives and staff.
• Arrange appointments and record essential information.
• Input and maintain Trust electronic record systems accurately.
• Maintain PARIS records up to date.
• Ensure service user information is available to clinical staff.
• Liaise with prison/probation services for prescribing plans and documents.
• Input NDTMS data for the service.
• Order goods and manage petty cash.

Skills

Excellent communication

IT skills

Team player

Tools

Word

Excel

Outlook

Job description

Administration Assistant | Greater Manchester Mental Health NHS Foundation Trust

Company:

An exciting opportunity has arisen within the Achieve Teams, Addiction Services for an Administrator.

We are seeking an enthusiastic and experienced administrator who enjoys working as part of a team and can demonstrate a commitment to delivering a high quality administration support in an efficient and timely manner.

The successful applicant will have excellent communication skills, IT competency in Word, Excel and Outlook and a broad range of administrative experience. You will be part of a team of administrators providingadmin cover to our service users, clinicians and other health professionals.

If you have a flexible approach and the ability to adapt to changing priorities, this will be an excellent opportunity to develop your skills.

The Team Administrator will be responsible for providing a comprehensive and confidential administrative support to Salford Achieve, The Orchard within the Addictions Service.

The post holder will provide an administrative function to the unit as outlined below:

• To act as an initial point of contact dealing with telephone enquiries from external agencies, service users or their relatives and other members of staff in a professional and sensitive manner, communicating messages where necessary without delay to the appropriate individual.
• To take responsibility for arranging appointments, recording essential information in a timely manner.
• To input and maintain the Trust electronic record systems in an accurate and timely manner, adhering to Trust and network deadlines.
• Take responsibility for ensuring PARIS records are kept up to date.
• Ensure all service user information is available to clinical staff as required.
• To be responsible for liaising with prison and probation services to ensure prescribing plans and other documents are uploaded for service user prescriptions when required.
• Responsibility for inputting NDTMS data for the service.
• To order goods as requested by the multi-disciplinary team in line with the Trust Standing Financial Instructions and to manage a small amount of petty cash.

Greater Manchester Mental Health (GMMH) Foundation Trust employs over 7000 members of staff, who deliver services from more than 122 locations.

We provide inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford,Trafford and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the north west of England and beyond.

Greater Manchester is one of the world's most innovative, original and exciting places to live and work. From the beauty of the surrounding countryside to the heart of the vibrant inner city with great shopping, entertainment and dining options.

Wherever you go you will experience a great northern welcome with people famed for their warmth, humour and generosity.

Our people enjoy their work, have opportunities to learn and develop their skills and are encouraged to generate new ideas that improve care for our service users.

Please see attached job description and person specification

• 27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years
• Cycle to work scheme
• Salary sacrifice car scheme

This advert closes on Tuesday 15 Sep 2026