Team Administrator

Central and North West London NHS Foundation Trust; Greater London; On-site; GBP 24,000 - 28,000; Full time

Job summary

Central and North West London NHS Foundation Trust is seeking a Band 4 Team Administrator to join the QPP Westminster Mental Health Hub. You will provide comprehensive administrative support, including secretarial duties and data input for clinical activity, while working with a multidisciplinary team in a busy community service.

The role requires efficient typing of medical letters and general correspondence, handling mail, organizing meetings, and maintaining System One data accuracy.

Qualifications

• Full range administrative support across the team.
• Typing of medical and general correspondence with accuracy.
• Data input of clinical activity on Trust databases.
• Ability to work with limited supervision and cover colleagues.

Responsibilities

• Prepare and distribute documents by copy and audio typing.
• Deal with outgoing and incoming correspondence promptly.
• Arrange and service meetings, taking minutes when required.
• Ensure System One data quality follows procedures.
• Provide data and IT support to clinicians.
• Undertake data-related work for the Directorate as requested.
• Participate in local induction of new staff.
• Report repairs through the Office Manager.

Skills

Administrative support

Data input

Minute taking

Typing

Audio typing

IT support

System One

Tools

System One

Job description

Job Overview

CNWL is looking to recruit a Band 4 Team administrator to join the QPP Westminster Mental Health Hub.

CNWL is looking to recruit a Band 4 Team administrator to join the QPP Westminster Mental Health Hub.
This is a dynamic and innovative Community service offering assessment, treatment, and care planning for individuals with mental health problems. It is a multi-disciplinary team.
The post holder will be responsible for providing a full range of administrative support to the team. This will range from managing general correspondence to data inputting of clinical activity on Trust database.
The post-holder will be expected to work without immediate supervision to enable the team to carry out a range of clinical activity as quickly and effectively as is required.
The post holder will work closely with other administrative staff, sharing work where necessary and providing cover for break and leave purposes.
The North Westminster Mental Health Hub, is a busy and essential service working with a diverse population in central London and we are looking for someone who is enthusiastic and skilled to join us.
The post holder will be responsible for providing a full range of secretarial and administrative support to the team. This will range from typing of medical and general correspondence, to data inputting of clinical activity on Trust databases.

Main duties of the job

• Prepare and distribute documents by copy and audio typing correspondence. Direct contacts with patients and other internal or external agencies in an appropriate and professional manner, using judgement and discretion where necessary and to refer complex matters to relevant members of the medical team.
• To deal with outgoing and incoming correspondence, ensuring that incoming mail is distributed as quickly as possible.
• To arrange and service meetings, taking minutes as and when required.
• To ensure that the quality of data entered onto System One is in line with procedures.
• To provide data and IT support to clinicians.
• To undertake data-related pieces of work for the Directorate, as requested by senior members of staff or the Directorate’s Business & Service Improvement Manager/Business Support Officer
• Participate in local induction of new employees to the team.
• Report all request for repairs through the Office Manager.

Working for our organisation

Central and North West London (CNWL) NHS Foundation Trust is one of England's largest NHS Trusts.

With great size, comes fantastic opportunities, to develop, innovate and progress.

Along with the fully established benefits such as Monthly supervision; Annual personal development plans/appraisals; Support and guidance with Revalidation. We are also able to offer access to a full range of internal and external training opportunities across our services.

Please note: This vacancy does not meet the criteria for Skilled Worker sponsorship, unless you meet the criteria by temporary exemption from current changes to immigration rules put in force on 22/07/2025. “Separate provisions are applied to workers who have been sponsored and held continuously Skilled Worker visa since prior to 04/04/2024