Team Administrator

CNWL; Greater London; On-site; GBP 34,000 - 37,000; Full time

Job summary

CNWL NHS Foundation Trust in London is seeking a Band 4 Team Administrator to join the QPP Westminster Mental Health Hub. This is a dynamic community service offering assessment, treatment and care planning for individuals with mental health problems within a multi-disciplinary team.

The post holder will provide a full range of administrative support, from typing to data input on Trust databases, work with minimal supervision, and cover for breaks.

Qualifications

• Experience in administrative support is desirable.
• Strong data entry and typing skills with accuracy.
• Ability to work in a multi-disciplinary team.

Responsibilities

• Prepare and distribute documents by copy and audio typing, handling correspondence with patients and external agencies.
• Manage outgoing and incoming mail and ensure timely distribution.
• Arrange and service meetings, taking minutes when required.
• Ensure data entered onto System One meets procedures and quality standards.
• Provide data and IT support to clinicians as needed.
• Undertake data-related tasks for the Directorate as requested by senior staff.
• Support induction of new team members and report repair requests to the Office Manager.

Job description

Search here to find a new job, a new career, an opportunity
to up skill or to simply change your career direction.
Become part of our team.
We care for you as much as you care for others.

There’s a place for you at CNWL.
We’re passionate about delivering first-class patient-centred, safe and effective care, whether it is in a hospital setting, in a community clinic or in the patient’s own home. Patients are at the heart of everything we do.
Providing top quality care depends on our ability to employ the best people.
We’re always looking to recruit outstanding people who will go the extra mile to support our patients, colleagues, teams and the Trust. With every new employee we’re hoping to find our future leaders and we’ll support our staff by providing opportunities to develop your career.
With a diverse culture and equally diverse range of opportunities across mental health, community services, addictions, eating disorders, learning disabilities and more – whatever stage of your career you're at, there's always a place for you at CNWL.

Warning alert

Fraud alert: Please be cautious if you are asked for a fee at any stage in the recruitment process. CNWL does not charge fees for job applications, recruitment processes, sponsorship arrangements or employment offers. Always check with the recruitment contact or team if you are asked.

Main area Admin Grade NHS AfC: Band 4 Contract Fixed term: 12 months (1 FTC, and 1 Permanent role) Hours Full time - 37.5 hours per week (Monday to Friday on site 9am-5pm) Job ref 333-J-WE-0836-A

Site Westminster QPP Community Mental Health Hub Town London Salary £34,186 - £37,389 per annum incl. HCAS (pro rata if P/T) Salary period Yearly Closing 16/09/2026 23:59

CNWL (Central and North West London NHS Foundation Trust) has almost 8,000 staff providing integrated healthcare to a third of London's population, Milton Keynes and areas beyond. We involve service users, carers, the public, staff and partner organisations in the way that we are run.

Our catchment area spans diverse communities, with over 100 first languages spoken. It contains areas of great affluence as well as areas of much deprivation. We are committed to providing services that meet the needs of the people who use them, and we actively encourage involvement from local people who can help make a difference. We’re proud of our diversity and we continue to undertake new initiatives to advance equality for LGBT+, BME and people with disabilities to promote good relations and understanding between our staff.
We are recognised locally, nationally and internationally for providing high quality, innovative healthcare. We aim to employ only the best people, and our experts are frequently called upon to contribute to national health strategy and policy, and many models of our care have been adapted for use in other countries.

We offer a generous relocation package (subject to eligibility assessment) and flexible working options, including bank assignments for most roles. For more information on these and other benefits of working for us, see our Benefits, Reward and Wellbeing page

Become part of our team. We care for you as much as you care for others.

CNWL NHS Foundation Trust are committed to safeguarding all children and vulnerable adults and expect all staff and volunteers to share this commitment. We follow safe recruitment practices to protect children and vulnerable adults.

Job overview

CNWL is looking to recruit a Band 4 Team administrator to join the QPP Westminster Mental Health Hub.

This is a dynamic and innovative Community service offering assessment, treatment, and care planning for individuals with mental health problems. It is a multi-disciplinary team.

The post holder will be responsible for providing a full range of administrative support to the team. This will range from managing general correspondence to data inputting of clinical activity on Trust database. The post-holder will be expected to work without immediate supervision to enable the team to carry out a range of clinical activity as quickly and effectively as is required.

The post holder will work closely with other administrative staff, sharing work where necessary and providing cover for break and leave purposes.

The North Westminster Mental Health Hub, is a busy and essential service working with a diverse population in central London and we are looking for someone who is enthusiastic and skilled to join us.

The post holder will be responsible for providing a full range of secretarial and administrative support to the team. This will range from typing of medical and general correspondence, to data inputting of clinical activity on Trust databases.

Main duties of the job

• Prepare and distribute documents by copy and audio typing correspondence. Direct contacts with patients and other internal or external agencies in an appropriate and professional manner, using judgement and discretion where necessary and to refer complex matters to relevant members of the medical team.
• To deal with outgoing and incoming correspondence, ensuring that incoming mail is distributed as quickly as possible.
• To arrange and service meetings, taking minutes as and when required.
• To ensure that the quality of data entered onto System One is in line with procedures.
• To provide data and IT support to clinicians.
• To undertake data-related pieces of work for the Directorate, as requested by senior members of staff or the Directorate’s Business & Service Improvement Manager/Business Support Officer
• Participate in local induction of new employees to the team.
• Report all request for repairs through the Office Manager.

Working for our organisation

Central and North West London (CNWL) NHS Foundation Trust is one of England's largest NHS Trusts.

With great size, comes fantastic opportunities, to develop, innovate and progress.

Along with the fully established benefits such as Monthly supervision; Annual personal development plans/appraisals; Support and guidance with Revalidation. We are also able to offer access to a full range of internal and external training opportunities across our services.

Please note: This vacancy does not meet the criteria for Skilled Worker sponsorship, unless you meet the criteria by temporary exemption from current changes to immigration rules put in force on 22/07/2025. “Separate provisions are applied to workers who have been sponsored and held continuously Skilled Worker visa since prior to 04/04/2024.