Team Administrator

Anderson Recruitment Ltd; Cheltenham; On-site; GBP 25,000 - 31,000; Full time

Benefits offered by this job

Discretionary bonus

25 days holiday

Bank holidays

Job summary

Anderson Recruitment Ltd is partnering with a Cheltenham employer to recruit a Team Administrator for a small, friendly sales administration team. You will respond to enquiries, process orders and quotations, and handle a range of related administrative duties in a busy office.

Hours are Monday to Thursday 8:30am–4:30pm and Friday 8:30am–2pm. The salary is approximately £28k depending on experience, with a discretionary annual bonus of around £2k, plus 25 days’ holiday and bank holidays.

Qualifications

• Proficient with Microsoft Office.
• Excellent communication skills.
• Excellent organisational skills.
• Ability to work to deadlines.

Responsibilities

• Process sales orders / quotations based on customer requests and enquiries in a timely manner.
• Respond to customer inquiries providing product and/or service information.
• Address customer complaints and provide resolutions promptly.
• Maintain detailed records of all interactions with customers.
• Liaise with management on bespoke requests sourcing prices for products and delivery from suppliers.
• Source parts / raise purchase orders with suppliers.
• Submit customer invoicing.
• Follow up all open quotations and generate reports for management.

Skills

Microsoft Office

Excellent communication

Excellent organisational

Deadline oriented

Job description

Due to continued growth, our client is delighted to offer a brand-new permanent opportunity to join their successful and expanding business based in Cheltenham. The company specialises in the manufacture of specialist equipment, and as a Team Administrator, you will become part of a small, friendly sales administration team. You will be responsible for responding efficiently to incoming enquiries and orders, alongside managing a range of associated administrative duties.

General administration tasks as follows:

• Processing sales orders / quotations based on customer requests and enquiries in a timely manner
• Responding to customer inquiries providing product and / or service information
• Addressing customer complaints and providing resolutions promptly
• Maintaining detailed records of all interactions with customers
• Liaise with management on all bespoke requests sourcing prices for products and delivery from suppliers
• Sourcing parts/raising purchase orders with suppliers.
• Submitting customer invoicing
• Follow up all open quotations generating reports for management

Candidate Attributes:

• Proficient with Microsoft Office.
• Excellent communication skills.
• Excellent organisational skills.
• Ability to work to deadlines.

Hours:

Monday – Thursday - 8.30am – 4.30pm & Friday 8.30am - 2pm

Salary:

Approx £28k depending on experience + discretionary annual company performance bonus (approx. £2k) + 25 days holiday + bank holidays