Teaching, Learning and Student Experience Administrator (Curriculum & Programmes)

University of Manchester; Manchester; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a dedicated Teaching, Learning and Student Experience Administrator to join their dynamic team. This role is pivotal in providing exceptional administrative support within the School of Medical Sciences. You will be at the forefront of enhancing the student experience, offering high-quality customer service, and collaborating with diverse stakeholders. The position allows for hybrid working arrangements, promoting a flexible work-life balance. With a strong emphasis on inclusivity, this forward-thinking institution values contributions from all backgrounds, making it an exciting opportunity for motivated individuals looking to make a difference in the academic community.

Benefits

Market Leading Pension Scheme

Employee Health and Wellbeing Services

Exceptional Annual Leave Entitlement

Paid Closure Over Christmas

Local and National Discounts

Qualifications

• Proven administrative experience in a busy environment.
• Excellent communication skills and customer service focus.

Responsibilities

• Support the Curriculum & Programmes Team in administrative tasks.
• Act as a point of contact for teaching staff and students.

Skills

Administrative Experience

Communication Skills

Customer Service

Flexibility

Self-Motivation

Tools

MS 365 Applications

Campus Solutions

Blackboard

Job description

We are recruiting a Teaching, Learning and Student Experience Administrator to support the Curriculum & Programmes Team, within the School of Medical Sciences, which is available immediately.

You will be expected to provide a high level of customer service to deliver excellent service provision placing the student experience at the heart of what we do, working flexibly both alone and as part of a team, across organisational boundaries. You will be a point of contact for teaching staff, both internal and external, key contacts within the School, Faculty and central University administration.

The ideal candidate will have proven administrative experience in a busy environment, excellent communication skills, and the ability to work positively and respectfully with a range of students and colleagues from diverse backgrounds. You will have a flexible approach to work and the ability to work proficiently with a range of MS 365 applications. Knowledge of Campus Solutions and Blackboard is desirable. There is a requirement to be highly self-motivated, showing initiative with a proactive approach in the performance of the role.

Timetabling experience would be advantageous.

What you will get in return:

• Fantastic market leading Pension scheme
• Excellent employee health and wellbeing services including an Employee Assistance Programme
• Exceptional starting annual leave entitlement, plus bank holidays
• Additional paid closure over the Christmas period
• Local and national discounts at a range of major retailers

As an equal opportunities employer, we support an inclusive working environment and welcome applicants from all sections of the community regardless of age, disability, ethnicity, gender, gender expression, religion or belief, sex, sexual orientation, and transgender status. All appointments are made on merit.

Our University is positive about flexible working – you can find out more here.

Hybrid working arrangements may be considered.

Please note that we are unable to respond to enquiries, accept CVs or applications from Recruitment Agencies.

Any CVs submitted by a recruitment agency will be considered a gift.

Please note, under the new immigration rules this role is not eligible for sponsorship under the Skilled Worker route of the Points Based System. Candidates will need to be able to demonstrate their right to work in the UK in order to be eligible to take up the post.

Enquiries about the vacancy, shortlisting and interviews:

Name: Alison Cross

Email: [e-mail]

General enquiries:

Email: [e-mail]

Technical support:

https://jobseekersupport.jobtrain.co.uk/support/home

This vacancy will close for applications at midnight on the closing date.

Please see the link below for the Further Particulars document which contains the person specification criteria.