Tax Admin Assistant – Client Support & Data Entry

In-Sync Group; England; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

On-site Parking

22 days annual leave, rises to 25 with

NEST Pensions Auto-enrolment

Cycle to Work Scheme

Professional study support

Medicash Healthcare

Job summary

IN-SYNC is hiring for an organised, proactive, and customer‑focused individual to join our Tax Department. You’ll support Tax Specialists, help clients receive excellent service, and ensure tax returns are completed and submitted to HMRC accurately and on time.

No prior tax experience is required; full training is provided to develop skills in client communication, data handling, and process improvement in a fast-paced environment.

Qualifications

• Strong organisational skills and the ability to prioritise tasks and meet deadlines.
• Excellent communication skills with a confident telephone manner.
• Proactive and flexible approach to manage competing priorities in a busy environment.
• Motivation to achieve targets while maintaining high levels of service.
• Good IT skills, including Word, Excel and Outlook.
• Willingness to learn and develop new skills and contribute to the team.

Responsibilities

• Communicating with clients by telephone, email and post to answer queries and provide updates on their tax returns.
• Providing administrative support to our Tax Specialists to help ensure work is completed accurately and on time.
• Recording financial transactions, including sales, purchases, income, receipts and payments.
• Maintaining accurate client details, databases and records, keeping information up to date as work progresses.
• Managing paper and electronic records in line with company procedures and data protection requirements.
• Following established processes and identifying opportunities to improve the way we work and the service we provide.

Skills

Organisational skills

Communication skills

Proactive mindset

Target driven

IT skills

Willing to learn

Tools

Microsoft Word

Excel

Outlook

Database management

Job description

IN-SYNC is hiring for an organised, proactive, and customer‑focused individual to join our Tax Department. You’ll support Tax Specialists, help clients receive excellent service, and ensure tax returns are completed and submitted to HMRC accurately and on time.

No prior tax experience is required; full training is provided to develop skills in client communication, data handling, and process improvement in a fast-paced environment.