Tamworth Part-Time Retail Experience Advisor

SmartRecruiters, Inc.

Tamworth

On-site

GBP 12,000 - 13,000

Part time

3 days ago

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Benefits offered by this job

Great pay, bonuses, up to 31 days off

Discounts, vouchers, a pension plan

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Job summary

VodafoneThree in Tamworth is seeking a part-time Retail Customer Advisor to support customers in-store, build relationships and promote our products and services. The role covers 16 hours across 3 days per week, with weekends on a rotation basis, and includes a monthly on-target bonus based on store performance.

Join a team focused on delivering great customer service, with full training provided and opportunities to grow within the business.

Responsibilities

Customer Engagement: Enhance the customer journey through meaningful interactions, that leave our customers feeling positive and valued.
Service Excellence: Create exceptional experiences through tailoring and promoting our innovative products and services.
Performance Enhancement: Achieve personal and store KPIs by driving sales and meeting performance goals.
Solution Efficiency: Provide personalised solutions for customers with general mobile or network-related enquiries, ensuring a resolution is given promptly.
Customer Focused: A strong passion for delivering exceptional customer service and the ability to understand and meet customer needs.
Team Collaboration: The ability to work well within a team, contributing to a positive and high-performing environment.
Problem Solving: Resourceful and proactive in resolving customer enquiries and challenges.