Talent Management Executive

N2O; Maidenhead; On-site; GBP 24,000 - 29,000; Full time

Benefits offered by this job

Annual leave increase

Holiday buy/sell

Life Assurance

Retail discount

Employee wellbeing program

24/7 GP service

Private medical & dental after 2 years

Pension salary sacrifice

Cycle to work

Car lease

Season ticket loan

Free onsite gym

Free breakfasts

Free parking

Onsite cafe

Job summary

N2O in Maidenhead is seeking Talent Management Executives to ensure we recruit the best contractors for our marketing campaigns. You will search our system and match skill sets, location and availability to current vacancies, coordinating with Campaign Management to resource campaigns effectively.

You will conduct inbound and outbound calls to profile contractors, follow up bookings with admin, and maintain contractor records in BMS.

Qualifications

• Previous experience in a general administration/customer service environment.
• Excellent telephone manner and clear verbal communication.
• Ability to prioritise, multitask and organise competing demands.

Responsibilities

• Liaise with Campaign Management to ensure understanding of the campaign brief for resourcing.
• Conduct inbound and outbound calls to select and book profiled contractors.
• Follow up bookings with internal administration and send information pack to contractors.
• Provide updates on campaigns to line manager in line with procedures.
• Maintain contractor records in BMS and supply contractor information as required.
• Contribute feedback to BMS development for improvements to contractor services.

Skills

Telephone communication

Team player

Prioritisation

Administrative skills

Customer service

Tools

Outlook

Word

Excel

Job description

We are recruiting Talent Management Executives to help ensure we have the best contractors working on our marketing campaigns. Working with household name clients your role will be to search for suitable contractors on our system and match skill sets, location and availability to current vacancies. You’ll be working in a fun, passionate and supportive team, and get exposure to lots of different types of brand activations. Full training will be given.

Key Responsibilities

• Liaise with Campaign Management to ensure clear understanding of the campaign brief, so that campaigns can be resourced appropriately.
• Conduct inbound and outbound calls to select and book profiled contractors.
• Follow up bookings with relevant internal administration and send information pack to contractors so they are fully briefed on requirements of the assignment and key campaign objectives.
• Provide updates on campaigns to line manager in line with current procedures.
• Utilise available information on the contractors (contact details and profiles) from BMS (Company database) and maintain accurate records.
• Contribute to BMS development by providing feedback and suggestions for improvements to contractor services.

About us

N2O is an award winning brand activation marketing agency. We win fans for brands, wherever they are through creative brand experiences that engage the right consumers, at the right time – at home, in store, out of home or online. We work across FMCG, retail, health and beauty and luxury goods.

• Able to work Saturdays or Sundays on a rota basis (time in lieu provided in the week)
• Good command of the English Language for verbal (among team and telephone contact with external clients) and written communication skills (for email communication).
• Previous experience in a general administration/customer service environment.
• Excellent telephone manner.
• Ability to prioritise, multitask and demonstrate the ability to organise the varying demands of the role.
• Able to achieve personal targets set by line manager related to core job function.
• Reliable and good team player.
• Competent IT skills and able to use Outlook, WORD, and basic EXCEL.
• Happy to work in our lovely Maidenhead office

• Salary up to £26,400 gross per annum depending on experience plus bonus
• 23 days annual leave plus bank holidays increasing each completed year to 3
• Flex buy/ sell holiday scheme
• Life Assurance
• Retail Discount Scheme
• Employee Assistance and Wellbeing Programmes
• Digital 24/7 GP Service available from Day 1
• Free private medical and dental healthcare after 2 years of service.
• Salary Sacrifice pension/ cycle to work and car lease schemes
• Season Ticket Loans.
• Our Head Office location has multiple perks including a free onsite gym, free breakfasts, free parking, and an onsite cafe.