Talent Engagement Administrator

Sanctuary; Worcester; Hybrid; GBP 26,000 - 27,000; Full time

Benefits offered by this job

25 days annual leave

Pension scheme

Life Assurance

Employee Advice Service

Cycle to Work

Voluntary health plans

Employee discounts

Wellbeing support

Employee recognition

Staff Networks

Job summary

Sanctuary in Worcester is seeking two Talent Engagement Administrators to join our in-house recruitment team. You will handle approvals, publish adverts, and coordinate pre-employment checks while supporting managers and candidates throughout onboarding. The role offers a balance of home and office working.

You will use Excel, MS Office, and SuccessFactors; excellent customer service and strong organisational skills are essential to deliver a smooth, engaging candidate experience.

Qualifications

• Administrative experience in a fast-paced environment, ideally in recruitment or HR.
• Customer service excellence with a focus on candidate and stakeholder experience.
• Clear and professional communication, keeping stakeholders informed.
• Strong organisational skills and ability to manage workload and deadlines.
• Attention to detail and data accuracy.
• Discretion and integrity with confidential information.
• Good IT skills including Excel and MS Office; experience with SuccessFactors ATS.

Responsibilities

• Publish job adverts and coordinate internal approvals.
• Coordinate pre-employment checks (right to work, DBS/criminal records, references).
• Manage shared mailbox and respond to recruitment queries.
• Support new recruitment approach and end-to-end recruitment processes.
• Serve as main contact for candidates through onboarding.

Skills

Administrative experience

Customer service excellence

Clear communication

Organisational skills

Attention to detail

Discretion and integrity

Excel

MS Office

SuccessFactors as ATS

Tools

SuccessFactors

Job description

Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers' needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary's commitment to our Disability Confident employer status.

Talent Engagement Administrator

Worcester based with a balance of home and office working

£25,844 - £27,209 per year

35 hours per week - Monday to Friday - 9am to 5pm

Sitting within the Central Talent Team (CTT) function, we have an exciting opportunity for two Talent Engagement Administrators to join our dedicated in-house recruitment team; this team provides end-to-end recruitment expertise, supporting the Group operations. In this varied and rewarding role, you'll work closely with hiring managers from the initial recruitment request through to onboarding successful candidates. You'll be responsible for managing internal approvals, publishing job adverts, and coordinating pre-employment checks including right to work, criminal records, and references. You'll also help manage a shared mailbox, responding to complex recruitment queries with professionalism and care.

This is an exciting time to join the team as we introduce a new recruitment approach that enhances support for both hiring managers and candidates. You will play a key role in delivering our improved recruitment model, providing more end-to-end recruitment support to managers and serving as a primary point of contact for candidates throughout their onboarding journey. By actively supporting and championing these changes, you will help drive a more efficient recruitment process, reducing administrative burdens for managers, shortening time-to-hire, and ensuring a positive, consistent, and engaging experience for candidates from offer acceptance through to employment.

Skills and experiences:

• Administrative experience in afast-paced environment, ideally within recruitment or HR
• Customer service excellence , with a strong focus on delivering a positive candidate and stakeholder experience
• Clear and professional communication skills , keeping stakeholders informed throughout the process
• Strong organisational skills , with the ability to manage your own workload, prioritise tasks, and meet deadlines
• Attention to detail , ensuring accurate data handling and timely updates to records
• Discretion and integrity , maintaining confidentiality at all times
• Good IT skills with working knowledge of Excel and Microsoft Office. We use SuccessFactors as our ATS

Why work for us?

We provide homes and care for more than 250,000 people in England and Scotland. Our customers are at the heart of all we do. With around 14,000 colleagues, we foster a diverse and inclusive culture, and nurture and reward talent.

Our Benefits

As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering:

• 25 days annual leave (rising to a maximum of 30 days) plus public holidays

• A pension scheme with employer contributions from Sanctuary
• Life Assurance
• Employee Advice Service including counselling
• Cycle to Work scheme
• Voluntary health plans
• Employee discounts
• Wellbeing support and tools
• Employee recognition scheme
• Staff Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues
• £25,844 per annum (rising to £27,209 per annum after 12 months, subject to satisfactory performance)

View the job profile (if the link is unavailable please visit the Sanctuary careers website)

Closing Date: 28 October 2026

If you're unsure about any details, have questions about the role or want to discuss a need for adjustments, our fantastic talent team will be happy to help you -

We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.

View more detail about what it's like to work for our organisation, and what we offer on our Sanctuary careers pages at -

We work closely with the Home Office in order to prevent unlawful working.
Sanctuary Group is a trading name of Sanctuary Housing Association, an exempt charity.