Systems and Data Specialist

Sanctuary Scotland Housing Association Limited; Worcester; On-site; GBP 45,000 - 47,000; Full time

Benefits offered by this job

Health and wellbeing support

Life insurance

Parental leave and annual leave buy

Training and development

Flexible working

Inclusive culture

Discounts

Job summary

Sanctuary Supported Living in Worcester, UK, is hiring a Systems and Data Specialist to lead the effective use of systems and ensure data accuracy across SSL. You will design high-quality compliance and performance reporting and manage data dictionaries and ROPA to support informed decisions.

The role focuses on data stewardship, dashboards, KPIs, and stakeholder reporting, with a commitment to inclusivity and professional development within a not-for-profit environment.

Qualifications

• Excellent written and verbal communication skills.
• Ability to extract, analyse and interpret data from digital systems.
• Strong interpersonal, customer care and stakeholder management skills.

Responsibilities

• Lead the effective use of systems across SSL, ensuring data is accurate, accessible and supports compliance and informed decision-making.
• Manage and maintain SSL’s ROPA, privacy statements, retention schedules and data dictionaries, keeping documentation accurate and up to date.
• Design and deliver high-quality compliance and performance reporting, providing clear analysis and recommendations that support continuous improvement.
• Act as a data steward across SSL’s core systems, promoting data quality standards, resolving issues and supporting colleagues with expert guidance.
• Develop and maintain dashboards, reports and KPIs, supporting projects, audits, digital transformation initiatives and stakeholder reporting needs.

Skills

Data analysis

Communication

Interpersonal skills

Power BI

SQL

Excel

PowerPoint

Microsoft Word

Tools

Power BI

SQL

Excel

Word

PowerPoint

Job description

Title: Systems and Data Specialist

Worcester, Worcestershire, GB, WR1 3ZQ

Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary’s commitment to our Disability Confident employer status.

Systems and Data Specialist

Sanctuary Supported Living, National / or Worcester

£44,928 per year Rising to £47,287 per year after 12 months once proficient

37.5 Hours per week

Make a difference where it matters most

We’re proud to be recognised as the 2025 Housing with Care Employer of the Year - and we’re excited to welcome a new Systems and Data Specialist to our vibrant Sanctuary Supported Living Team, Worcester.

You’ll be part of a compassionate, community-focused team that puts people first - every single day. #BeYourBest is more than a hashtag - it’s our commitment to helping our people grow, thrive, and feel valued. We’ll support you with the tools, training, and encouragement to reach your full potential, while celebrating your individuality and the difference you make every day.

As a not-for-profit organisation, we reinvest in our people and our services, celebrating individuality and helping you thrive both personally and professionally.

Your role

• Leadthe effective use of systems across SSL, ensuring data is accurate, accessible and supports compliance and informed decision-making. Be an SME in key SSL systems
• Manage and maintainSSL’s ROPA, privacy statements, retention schedules and data dictionaries, keeping documentation accurate and up to date
• Design and deliverhigh-quality compliance and performance reporting, providing clear analysis and recommendations that support continuous improvement
• Actas a data steward across SSL’s core systems, promoting data quality standards, resolving issues and supporting colleagues with expert guidance
• Develop and maintaindashboards, reports and KPIs, supporting projects, audits, digital transformation initiatives and stakeholder reporting needs

Your skills

• Excellent written and verbal communication skills
• Strong interpersonal, customer care and stakeholder management skills
• Ability to extract, analyse and interpret data from digital systems
• Good organisational, planning, project management, presentation and negotiation skills
• Proficient in Microsoft Word, Excel, PowerPoint, Power BI, SQL, email and internet-based communication tools

Your rewards

You deserve more than the basics. That’s why, alongside 33 days’ annual leave pro rata (rising to 38, including bank holidays),occupational sick pay linked to length of service, and a contributory pension scheme, we’ve created a package to help you thrive:

• Health and wellbeing support - including Aviva Digicare+ with virtual GP appointments, plus an Employee Assistance Programme offering medical, financial, and legal advice, as well as short-term counselling
• Company-paid life insurance
• Parental leave arrangementsandannual leave purchase scheme
• Company-funded trainingand ongoing career development opportunities
• Flexible working optionsand aninclusive culturewhere everyone belongs, supported by our staff networks including PRISM, Disability, Race Equality and Parent networks
• Exclusive retail discounts, Cycle to Work, and salary sacrifice arrangements

Some rewards are subject to a qualifying period or other criteria - visit our website for more information.

Before you apply

• We can only accept applications from individuals with the right to work in the UK.
• All roles require safeguarding and pre-employment checks, including criminal records and overseas police checks if needed; for more information, please get in touch.
• Internal candidates should apply via their internal careers account.
• We may close this advert early, so please apply as soon as possible.

Inclusion is one of our core values. We’re committed to being a diverse and inclusive organisation where everyone can thrive. We welcome applications from people of all backgrounds and will make reasonable adjustments throughout the recruitment process in line with our Disability Confident employer status.

We work closely with the Home Office in order to prevent illegal working.

An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for.

Sanctuary Supported Living is a trading name of Sanctuary Housing Association and Sanctuary Home Care Limited, both exempt charities.

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