Talent and Capability Partner

Popeyes UK; Greater London; On-site; GBP 65,000 - 80,000; Full time

Benefits offered by this job

Competitive salary and bonus scheme

Company car scheme

Benefits platform including gym and

Career progression opportunities

Private healthcare

Life assurance

33 days annual leave

Birthday day off

Free chicken!

Job summary

Popeyes UK CHICKEN & PIZZA LTD is seeking a Talent & Capability Partner for the North/South region to identify, develop and progress talent across our restaurants. The role focuses on leadership development, succession planning and strong collaboration with Regional Directors, Operations Managers and the People Team.

It is field-based with regular regional travel to support restaurants. You will help build strong pipelines, onboard and coach talent, address employee relations, and ensure

Qualifications

• Experience working in a talent capability operational role.
• Experience identifying and developing talent, building succession plans and supporting internal progression.
• Strong understanding of operational leadership and how to develop it.
• Experience supporting people matters, including performance management and Employee Relations.
• Knowledge of learning and development, management training and recruitment processes.
• Ability to build relationships with operational leaders, influence decisions and challenge when needed.
• Hands-on, proactive approach; comfortable visiting restaurants.
• Strong commercial awareness and understanding of how developing great people leads to better business performance.
• Loves developing people and wants to be part of a growing business where they can make an impact.

Responsibilities

• Spot and develop great talent.
• Build our future leaders.
• Strengthen management capability.
• Own the Manager in Training journey.
• Support our Operations teams.
• Connect people and performance.
• Champion internal progression.
• Be out in the restaurants.

Skills

Talent capability

Operational leadership

Employee relations

Learning & development

Recruitment processes

People analytics

Stakeholder management

Coaching & development

Job description

Talent & Capability Partner – North / South

At Popeyes, we're growing fast, and with that comes a huge opportunity to develop our people and future leaders!

We're looking for a Talent & Capability Partner to join our Operations team and play a key role in identifying, developing and progressing talent across our restaurants.

We're looking for someone with a strong operational background who is passionate about developing people, building leadership capability and creating opportunities for our teams to grow and succeed.

You’ll work closely with our Regional Directors, Operations Managers and People Team to build strong succession pipelines, develop management capability and make sure our restaurants have the right people and leadership in place to keep growing.

This is a field-based role, with regular travel across your region.

What you’ll do here

• Spot and develop great talent – Identify high-potential people across our restaurants and help create clear opportunities for them to grow and progress.

• Build our future leaders – Work with Operations Managers to create strong succession plans and develop a pipeline of talent ready for their next step.

• Strengthen management capability – Identify development opportunities and work with our L&D team to help our restaurant leaders become even better at what they do.

• Own the Manager in Training journey – Make sure our future managers receive brilliant onboarding, coaching and development, and are confident and capable before being signed off.

• Support our Operations teams – Partner with managers on Employee Relations, performance and wider people matters, helping them navigate challenges fairly and consistently.

• Connect people and performance – Use talent insights, people data and operational performance to identify gaps and put practical improvements in place.

• Champion internal progression – Make sure we’re recognising, developing and promoting our own people as we continue to grow.

• Be out in the restaurants – Build strong relationships with our teams, understand what’s happening on the ground and make a real difference to our people and operations.

What we’re looking for

• Experience working in an talent capability operational role, ideally within QSRor hospitality

• Experience identifying and developing talent, building succession plans and supporting internal progression.

• A strong understanding of what great operational leadership looks like and how to develop it.

• Experience supporting people matters, including performance management and Employee Relations.

• Knowledge of learning and development, management training and recruitment processes.

• Someone who can build great relationships with operational leaders, influence decisions and confidently challenge when needed.

• A hands‑on, proactive approach. You’ll be comfortable getting into restaurants, understanding challenges and making things happen.

• Strong commercial awareness and an understanding of how developing great people leads to better business performance.

• Most importantly, someone who genuinely loves developing people and wants to be part of a growing business where they can make an impact.

Benefits

• Competitive salary and bonus scheme

• Company car scheme

• Benefits platform, including gym discounts and cycle to work

• Career progression opportunities

• Private healthcare

• Life assurance

• 33 days annual leave

• Birthday day off

• Free chicken!

Inclusivity and respect are at the heart of all we do. Popeyes is a place where everyone can be their true self and where everyone belongs. That’s why we assess every application on their aptitude to do the job - and nothing else.