Systems Engineer, Managed Operations

Amazon; Slough; On-site; GBP 50,000 - 95,000; Full time

Job summary

An established industry player is seeking experienced systems development engineers to lead the launch of the inaugural European Sovereign Cloud. This pivotal role involves collaborating with global teams to enhance AWS services, ensuring high availability and performance for EU customers. You'll engage in operational best practices, mentor junior engineers, and influence the evolution of cloud technology. If you're ready for a challenging opportunity that impacts the future of cloud operations, this role is perfect for you. Join a forward-thinking company dedicated to innovation and customer satisfaction, and help shape the future of cloud computing in Europe.

Benefits

Relocation support within the EU

Diverse workforce

Equal opportunities employer

Qualifications

• 5+ years of systems engineering experience with hardware, software, and networking.
• Proficient in scripting and troubleshooting software systems.

Responsibilities

• Oversee the launch of the European Sovereign Cloud in 2025.
• Collaborate with global AWS teams to enhance operations.

Skills

Systems Engineering

Operational Procedures (SOPs)

Operational Best Practices

Scripting (Bash, Python, Ruby)

Troubleshooting

Cross-Organizational Collaboration

Mentoring

Performance Tuning

Infrastructure as Code

Education

Bachelor's Degree in Computer Science or related field

Tools

CDK

CloudFormation

Puppet

Chef

Ansible

Job description

AWS is set to introduce the inaugural European Sovereign Cloud (ESC), marking a significant development in Utility Computing (UC). To spearhead this initiative, we are actively seeking experienced systems development engineers with a strong background in cloud operations. As part of the AWS Managed Operations team, you will play a pivotal role in building and leading operations and development teams dedicated to delivering high-availability AWS services, including EC2, S3, Dynamo, Lambda, and Bedrock, exclusively for EU customers.

Your responsibilities will encompass overseeing the launch of the ESC in 2025, working closely with global AWS teams, and influencing the evolution of AWS services and technology. A typical day in this role involves collaborating with technology leaders, contributing to the enhancement of day-to-day operations, and ensuring improvements in availability, reliability, latency, performance, and efficiency of the ESC.

The overarching goal is to deliver scalable services and ensure a high-availability experience for EU customers. If you are an experienced professional ready for a challenging and impactful opportunity, we invite you to join our efforts in building a best-in-class development engineering and operations team that aligns with AWS' commitment to customer satisfaction and continual innovation.

Responsibilities

1. Oversee the launch of the ESC in 2025.
2. Work closely with global AWS teams.
3. Influence the evolution of AWS services and technology.
4. Collaborate with technology leaders to enhance day-to-day operations.
5. Ensure improvements in availability, reliability, latency, performance, and efficiency of the ESC.
6. Engage in 24x7 on-call responsibility as part of the team.

Minimum Requirements

1. 5+ years of systems engineering experience, working with hardware, software, networking, operating systems.
2. Proficient leading the creation, revision, and/or improvement of standard operational procedures (SOPs).
3. Proficient driving operational best practices.
4. Proficient scripting processes in a language such as Bash, Python, or Ruby.
5. Proficient troubleshooting and anticipating problems that affect the performance, reliability, or availability of software systems.
6. Experience working cross-organizationally and leading strategic team efforts requiring work from multiple team members.
7. Experience actively mentoring junior engineers.
8. Experience performance tuning software applications and optimizing fleet utilization.
9. Experience with Infrastructure as Code, such as CDK, CloudFormation, Puppet, Chef, Ansible, or similar.

Eligibility requirement:

1. Fluency in written and spoken English is required.
2. Successful applicants must have the legal right to work in Germany.
3. Amazon will provide relocation support for successful applicants relocating within the European Union.

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information.