Systems Engineer, Managed Operations

Amazon; London; On-site; GBP 50,000 - 90,000; Full time

Job summary

An established industry player is seeking experienced systems engineers to lead the launch of the European Sovereign Cloud. This pivotal role involves overseeing operations and development teams dedicated to delivering high-availability AWS services for EU customers. You will work closely with technology leaders, enhancing operational efficiency and ensuring optimal service performance. If you are ready for a challenging opportunity that impacts the future of cloud services, this role is perfect for you. Join a dynamic team committed to innovation and customer satisfaction in a diverse and inclusive workplace.

Benefits

Relocation support

Diversity and inclusion initiatives

Workplace accommodations for disabilities

Qualifications

• Experience in supporting cloud systems with strong troubleshooting skills.
• Proficient in scripting and software development.

Responsibilities

• Oversee the launch of the European Sovereign Cloud in 2025.
• Collaborate with global teams to enhance AWS services and operations.

Skills

Cloud Systems Support

Troubleshooting

Scripting (Bash, Python, Ruby)

Software Development (Java, TypeScript)

Performance Tuning

Infrastructure as Code

Education

Bachelor's Degree in Computer Science or related field

Tools

CDK

CloudFormation

Puppet

Chef

Ansible

Job description

Job ID: 2850073 | Amazon Development Centre Ireland Limited

AWS is set to introduce the inaugural European Sovereign Cloud (ESC), marking a significant development in utility computing (UC). To spearhead this initiative, we are actively seeking experienced systems engineers with a strong background in automation and operations. As part of the AWS Managed Operations team, you will play a pivotal role in building and leading operations and development teams dedicated to delivering high-availability AWS services, including EC2, S3, Dynamo, Lambda, and Bedrock, exclusively for EU customers. For more information on ESC please check out our blog: AWS European Sovereign Cloud Blog.

Your responsibilities will encompass overseeing the launch of the ESC in 2025, working closely with global AWS teams, and influencing the evolution of AWS services and technology. A typical day in this role involves collaborating with technology leaders, contributing to the enhancement of day-to-day operations, and ensuring improvements in availability, reliability, latency, performance, and efficiency of the ESC. You will be required to occasionally participate in “on-call” rotations to resolve incidents occurring out-of-hours.

The overarching goal is to deliver scalable services and ensure a high-availability experience for EU customers. If you are an experienced professional ready for a challenging and impactful opportunity, we invite you to join our efforts in building a best-in-class development engineering and operations team that aligns with AWS' commitment to customer satisfaction and continual innovation.

BASIC QUALIFICATIONS

• Experience supporting cloud systems or other services. Proficient troubleshooting and anticipating problems that affect the performance, reliability, or availability of software systems.
• Proficient executing standard operating procedures and following operational best practices.
• Knowledge of scripting processes in a language such as Bash, Python, or Ruby or coding software applications in a modern language such as Java, TypeScript, or similar.

PREFERRED QUALIFICATIONS

• Experience working cross-organizationally and leading strategic team efforts requiring work from multiple team members.
• Experience performance tuning software applications and optimizing fleet utilization.
• Experience with Infrastructure as Code, (such as CDK, CloudFormation, Puppet, Chef, Ansible, or similar).

Eligibility requirement:
Fluency in written and spoken English is required.
Successful applicants must have the legal right to work in Ireland.
Amazon will provide relocation support for successful applicants relocating within the European Union.

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (Privacy Notice) to know more about how we collect, use and transfer the personal data of our candidates.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit Accommodations for more information.

Amazon is an Equal Opportunity Employer – Minority / Women / Disability / Veteran / Gender Identity / Sexual Orientation / Age.