Systems Development Engineer, ESC Managed Operations

Amazon; London; On-site; GBP 50,000 - 90,000; Full time

Job summary

Join a pioneering cloud platform that is reshaping the future of technology. As a Systems Development Engineer, you will be at the forefront of innovation, driving the development of high-availability AWS services for EU customers. Your expertise in automation and operations will be crucial in transforming global infrastructure, creating scalable solutions, and collaborating with diverse teams to enhance service delivery. This role offers a unique opportunity to contribute to the next generation of cloud infrastructure management while fostering a culture of inclusion and growth. Embrace the chance to work in a dynamic environment that values curiosity and connection, where your contributions can make a significant impact.

Qualifications

• 3+ years of experience in software development with proficiency in modern programming languages.
• Strong understanding of network fundamentals and experience with monitoring frameworks.
• Experience scripting operating system tasks and with Infrastructure as Code.

Responsibilities

• Design and implement systemic solutions to reduce operational complexity.
• Create scalable automation systems to eliminate operational toil.
• Collaborate with teams to architect solutions for lasting improvements.

Skills

Java

Typescript

Python

Ruby

Linux

Networking Fundamentals

Troubleshooting

Cloud Systems Support

Communication Skills

Problem-Solving Skills

Tools

CloudWatch

Datadog

Grafana

Elastic

Bash

Python Scripting

CDK

CloudFormation

Puppet

Chef

Ansible

Job description

Systems Development Engineer, ESC Managed Operations

AWS is set to introduce the inaugural European Sovereign Cloud (ESC), marking a significant development in utility computing (UC). To spearhead this initiative, we are actively seeking experienced systems development engineers with a strong background in automation and operations. As part of the AWS Managed Operations team, you will play a pivotal role in building and leading operations and development teams dedicated to delivering high-availability AWS services, including EC2, S3, Dynamo, Lambda, and Bedrock, exclusively for EU customers. For more information on ESC please check out our blog: https://aws.amazon.com/blogs/aws/in-the-works-aws-european-sovereign-cloud/

A day in the life

Your responsibilities will focus on transforming how AWS operates its global infrastructure. You will design and implement systemic solutions that fundamentally reduce operational complexity and cost across AWS regions. Your work will involve creating scalable automation systems that eliminate operational toil and standardize workflows.

A significant aspect of your role will involve close collaboration with service teams, operational staff, and leadership to identify pain points and architect solutions that deliver lasting improvements. You will help shape the future of AWS operations by contributing to the next generation of cloud infrastructure management, while ensuring solutions are both scalable and maintainable. You may be required to occasionally participate in “on-call” rotations to resolve incidents occurring out-of-hours.

About the team

About AWS

Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.

Mentorship & Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.

Qualifications

• 3+ years of experience in software development or related field with proficiency in at least one modern programming language such as Java, Typescript, Python, or Ruby
• 3+ years of experience with Linux, using the command line and basic administration, and computer networking fundamentals
• Able to troubleshoot at all levels, from network to operating systems to software applications
• Experience supporting cloud systems or other services. Proficient troubleshooting and anticipating problems that affect the performance, reliability, or availability of software systems
• Excellent communication and problem-solving skills across languages
• Experience operating 24x7 high-availability, distributed software applications and performance tuning software applications and optimizing fleet utilization
• Strong understanding of network fundamentals (DNS, DHCP, TCP/IP, routing, load balancing, load shedding) and experience with monitoring frameworks (such as CloudWatch, Datadog, Grafana, Elastic or similar)
• Experience scripting operating system tasks in Bash, Python, etc. and with Infrastructure as Code, (such as CDK, CloudFormation, Puppet, Chef, Ansible, or similar)
• Experience operating services in AWS

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.