Systems Development Engineer, Managed Operations

Amazon; London; On-site; GBP 50,000 - 90,000; Full time

Job summary

Join a forward-thinking company as a Systems Development Engineer, where you'll lead the charge in launching the European Sovereign Cloud. In this pivotal role, you will collaborate with technology leaders, enhance AWS services, and ensure high availability for EU customers. Your expertise in automation, coding, and cloud systems will be crucial in driving operational excellence. If you're ready for a challenging opportunity that impacts the future of cloud computing, this is the role for you. Be part of a diverse and inclusive workplace that values innovation and customer satisfaction.

Qualifications

• Experience with coding and automation in modern programming languages.
• Familiarity with Linux and troubleshooting across systems.
• Experience with cloud systems and performance optimization.

Responsibilities

• Overseeing the launch of the European Sovereign Cloud initiative.
• Collaborating with global AWS teams to enhance operations.
• Participating in on-call rotations to resolve incidents.

Skills

Java

Typescript

Python

Ruby

Linux Administration

Troubleshooting

Problem-solving

Communication

Tools

CDK

CloudFormation

Puppet

Chef

Ansible

Job description

Systems Development Engineer, Managed Operations

Job ID: 2874382 | Amazon Development Centre Ireland Limited

AWS is set to introduce the inaugural European Sovereign Cloud (ESC), marking a significant development in utility computing (UC). To spearhead this initiative, we are actively seeking experienced System development engineers with a strong background in automation and operations. As part of the AWS Managed Operations team, you will play a pivotal role in building and leading operations and development teams dedicated to delivering high-availability AWS services, including EC2, S3, Dynamo, Lambda, and Bedrock, exclusively for EU customers. For more information on ESC please check out our blog: AWS European Sovereign Cloud Blog.

Your responsibilities will encompass overseeing the launch of the ESC working closely with global AWS teams, and influencing the evolution of AWS services and technology. A typical day in this role involves collaborating with technology leaders, contributing to the enhancement of day-to-day operations, and ensuring improvements in availability, reliability, latency, performance, and efficiency of the ESC. You will be required to occasionally participate in “on-call” rotations to resolve incidents occurring out-of-hours.

The overarching goal is to deliver scalable services and ensure a high-availability experience for EU customers. If you are an experienced professional ready for a challenging and impactful opportunity, we invite you to join our efforts in building a best-in-class development engineering and operations team that aligns with AWS' commitment to customer satisfaction and continual innovation.

Eligibility Requirements

1. Fluency in written and spoken English is required.
2. Successful applicants must have the legal right to work in Ireland/Germany.
3. Amazon will provide relocation support for successful applicants relocating within the European Union.
4. This position involves On-call responsibility.

A Day in the Life

A typical day in this role involves collaborating with technology leaders, contributing to the enhancement of day-to-day operations, and ensuring improvements in availability, reliability, latency, performance, and efficiency of the ESC. You’ll spend roughly 50% of your time operating production systems and 50% working with your team to make long-term improvements to the reliability, availability, and performance of those software systems. Over the course of a week, you will root cause why some deployments recently failed, and fix those bugs. Later in the week you may execute a highly sensitive time-critical change to production. You can round off the week by participating in design discussions by another team, writing code, and providing actionable feedback to your team’s code. You will be required to occasionally participate in “on-call” rotations to resolve incidents occurring out-of-hours.

BASIC QUALIFICATIONS

1. Experience with coding and automation in at least one modern programming language such as Java, Typescript, Python, or Ruby and experience with current engineering best practices.
2. Familiarity with Linux, using the command line and basic administration, and computer networking fundamentals and able to troubleshoot at all levels, from network to operating systems to software applications.
3. Experience supporting cloud systems or other services. Proficient troubleshooting and anticipating problems that affect the performance, reliability, or availability of software systems.

PREFERRED QUALIFICATIONS

1. Communication and problem-solving skills across languages.
2. Experience operating 24x7 high-availability, distributed software applications and performance tuning software applications and optimizing fleet utilization.
3. Proficient with Infrastructure as Code, (such as CDK, CloudFormation, Puppet, Chef, Ansible, or similar).
4. Experience operating services in AWS.

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice to know more about how we collect, use and transfer the personal data of our candidates.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit Accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.