Systems Engineer II — Citrix & Automation Focus

archgroup; United Kingdom; On-site; GBP 55,000 - 75,000; Full time

Job summary

Archgroup in the United Kingdom is seeking a Systems Engineer II to maintain and optimize Citrix environments, ensuring reliable access to virtual apps and desktops for end users. You will document implementations and handoffs to the EUX/EUS team while supporting a 24/7 on-call rotation.

The role requires 3+ years of Citrix experience, PowerShell and Azure CLI scripting, Windows Server expertise, and IaC familiarity (GitHub Actions, Ansible).

Qualifications

• 3+ years of Citrix experience in enterprise environments.
• Proficient with PowerShell and Azure CLI scripting.
• Windows Server and desktop environment expertise.
• Knowledge of networking (TCP/IP, DNS, DHCP, VPN, load balancing).

Responsibilities

• Maintaining, troubleshooting, and optimizing Citrix environments to ensure the availability and performance of virtualized applications and desktops for end users.
• Writes documentation for technology implementations, as well as production system turn-over to the EUS Support team.
• Handle and resolve escalated technical issues related to Citrix environments. Work closely with EUS and EUX teams to identify, troubleshoot, and resolve issues.
• Monitor system performance, identify potential issues, and perform proactive maintenance to ensure high availability and reliability of Citrix platforms.
• Provide advanced support to end users and internal teams by resolving issues with Citrix applications and virtual desktops.
• Ensure regular patching, updates, and security maintenance for Citrix environments to minimize vulnerabilities and disruptions.
• Builds systems per specifications to meet availability and performance targets as outlined in service level agreements with business owners.
• Reviews system performance data and makes suggestions to improve overall performance, as well as forecasts future system needs based on trends.

Skills

Citrix systems

PowerShell scripting

Azure CLI

Windows Server

Networking basics

Analytical thinking

Communication skills

On-call support

Education

Bachelor’s degree in Computer Science

Tools

GitHub Actions

Ansible

HashiCorp Packer

API automation

Job description

Archgroup in the United Kingdom is seeking a Systems Engineer II to maintain and optimize Citrix environments, ensuring reliable access to virtual apps and desktops for end users. You will document implementations and handoffs to the EUX/EUS team while supporting a 24/7 on-call rotation.

The role requires 3+ years of Citrix experience, PowerShell and Azure CLI scripting, Windows Server expertise, and IaC familiarity (GitHub Actions, Ansible).