Systems and Reporting Coordinator

CMA CGM; East Midlands; On-site; GBP 32,000 - 39,000; Full time

Benefits offered by this job

Competitive annual leave

Pension and life assurance

Employee benefits platform discounts

Vouchers for retail/travel/hospitality

Job summary

CEVA Logistics in the UK is recruiting for a Systems and Reporting Coordinator at our Derby site. The role supports day-to-day WMS operations, data accuracy and KPI visibility for operations teams, reporting to the Systems and Reporting Manager.

You will work with operations, planning and support teams to resolve data issues quickly, ensuring reliable site performance data for decision making. On-site, Monday–Friday, with potential Saturday shifts.

Qualifications

• Experience in an e-commerce environment with focus on data, reporting and KPIs.
• Excellent attention to detail and ability to translate data into clear information.
• Confident in using Excel, pivot tables, data analysis and reporting.

Responsibilities

• Support day-to-day operation of the Warehouse Management System (WMS) per standard processes.
• Collaborate with operations to ensure correct system usage and data capture.
• Identify, log and escalate WMS or reporting issues impacting service or data integrity.
• Produce accurate daily and shift-based performance reports and dashboards.
• Validate KPI data and highlight anomalies, inconsistencies or risks.
• Maintain reporting discipline and KPI definitions and documentation.
• Assist in performance variance investigations and root-cause analysis.
• Provide structured data extracts to support analysis and root-cause identification.
• Prepare performance packs for operational and customer forums.

Skills

E-commerce reporting

Data analysis

KPI reporting

Excel pivot tables

Data visualization tools

Tools

WMS

Qlik Sense

Job description

CEVALogistics

Contract Logistics

Permanent contract

Full Time

CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL.

We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.

At CEVA Logistics, weRise inMotion. Your career is always on the move,growingas fast and as far as your ambition takes you. Join a global team ofnearly 200nationalities, shaping the future of global trade, moving essential goods, forging newpaths, and pushing boundaries to serve an ever-changing world. The pace is fast, the challenges are real, but the rewards are greater: growth, purpose, and the chance to make a meaningful impact. This is more than a job.It’s a journey on which you rise.

YOUR ROLE

CEVA Logistics has been awarded a major new contract with a high-profile client, marking an exciting phase of growth for the business expanding on our ecommerce offering. This is a new build implementation offering exciting opportunities across contract logistics. As a result, we are recruiting for a Systems and Reporting Coordinator to support the day‑to‑day operation, accuracy and effectiveness of site systems and performance reporting at our new Derby site.

This role will see you reporting into the Systems and Reporting Manager, playing a key part in ensuring data accuracy, system stability and clear KPI visibility for operational teams. You will work closely with operations, planning and central support teams to identify data anomalies, support root‑cause investigations and ensure system issues are escalated and resolved quickly.

This is a hands‑on, onsite based role critical to enabling informed operational decision‑making, service performance and confidence in site data.

This is a Monday to Friday role, working 08:30 to 17:30, with the possibility of working every other Saturday instead of one weekday. This role pays up to £35,000 per annum.

WHAT ARE YOU GOING TO DO?

• Support the day‑to‑day operation of the Warehouse Management System (WMS) in line with standard processes
• Work closely with operational teams to ensure correct system usage and accurate data capture
• Identify, log and elevate WMS or reporting issues impacting service, productivity or data integrity
• Produce accurate daily and shift‑based performance reports and dashboards
• Validate KPI data, highlighting anomalies, inconsistencies or risks
• Maintain reporting discipline, documentation and agreed KPI definitions
• Support investigation into performance variances, service failures or KPI misses
• Provide structured data extracts and analysis to support root‑cause identification
• Assist in preparation of performance packs for operational and customer forums
• Act as the systems and reporting point of contact for the assigned shift pattern
• Attend operational briefs to provide visibility of data, performance trends and risks
• Support continuous improvement of reporting accuracy, usability and efficiency
• Support the Systems & Reporting Manager with any additional tasks as and when required

WHAT ARE WE LOOKING FOR?

To be successful in this role, you will have experience working in an e-commerce environment, with a strong understanding of operational data, reporting and KPIs. You’ll have excellent attention to detail and the ability to turn data into clear, meaningful information.

You will be confident using Excel, including pivot tables, data analysis and reporting. Experience working with WMS operational system would be an advantage. You’ll also be a confident communicator, comfortable explaining data, reporting or system issues to operational teams and working with others to find practical solutions. Experience with Qlik Sense or other data visualisation and reporting tools would be beneficial.

An understanding of labour, productivity and service performance metrics, along with experience supporting KPI reviews, audits or performance deep dives, would be beneficial. Experience supporting system changes, upgrades or process improvements would also be an advantage.

WHAT DO WE HAVE TO OFFER?

With a genuine culture of reward and recognition, we want our employees to grow, develop and be part of our journey.

• competitive annual leave entitlement with a fantastic holiday buy scheme
• pension and life assurance
• access to an employee benefits platform that offers discounts on gym memberships
• money off vouchers for a diverse range of retail, travel and hospitality brands

There’s no doubt that you will be compensated for your hard work and commitment. If you’d like to work for one of the top Logistics providers in the world.

ABOUT TOMORROW

We value your professional and personal growth. That’s why we share plenty of career opportunities for you to thrive within CEVA. Join CEVA for a challenging career.

CEVA Logistics UK&I is committed to attracting, acquiring and retaining the best possible candidates in an equal and inclusive way that is consistent with employment legislation and best practice. We aim to select the best available person for every vacancy irrespective of age, disability, colour, race, nationality, ethnic or national origin, religion or belief, political beliefs, sex, sexual orientation, gender reassignment and marital or civil partnership status.
Please note that candidates will be subject to the necessary right to work checks for the UK and Ireland.

Rise in motion with CMA CGM Group: where ambition meets opportunity.

Join a global team of nearly 200 nationalities, shaping the future of global trade, moving essential goods, forging new paths, and pushing boundaries to serve an ever-changing world.

The pace is fast, the challenges are real, but the rewards are greater: growth, purpose, and the chance to make a meaningful impact. This is more than a job.It’s a journey on which you rise.