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CEVA Logistics; East Midlands; On-site; GBP 32,000 - 39,000; Full time

Benefits offered by this job

Competitive annual leave

Pension and life assurance

Employee benefits platform discounts

Job summary

CEVA Logistics is recruiting a Systems and Reporting Coordinator for our Derby site to support day-to-day operation and KPI visibility. You will work onsite with operations and central teams to ensure data accuracy and system stability.

The role requires strong Excel skills, experience with WMS, and the ability to communicate data insights clearly to operational colleagues. It offers a Monday–Friday schedule with some Saturday work and a salary up to £35,000 per year.

Qualifications

• Experience in an ecommerce environment with strong data, reporting and KPI focus.
• Excellent attention to detail and ability to turn data into clear information.
• Confident communicator able to explain data, reporting or system issues to operational teams.

Responsibilities

• Support day-to-day operation of the Warehouse Management System (WMS).
• Work with operations to ensure correct data capture and system usage.
• Identify, log and escalate WMS or reporting issues affecting service or data integrity.
• Produce accurate daily and shift-based performance reports and dashboards.
• Validate KPI data and highlight anomalies or risks.
• Maintain reporting discipline and KPI definitions.
• Support investigations into performance variances or service failures.
• Provide data extracts and analysis to support root-cause identification.
• Assist in preparation of performance packs for forums.
• Act as systems and reporting point of contact for the shift pattern.
• Attend briefs to share data trends and risks.
• Support continuous improvement of reporting accuracy and efficiency.

Skills

Excel (pivot tables)

Data analysis

KPI reporting

Communication

Attention to detail

Qlik Sense (beneficial)

Tools

WMS

Qlik Sense

Job description

CEVA Logistics has been awarded a major new contract with a high-profile client, marking an exciting phase of growth for the business expanding on our ecommerce offering. This is a new build implementation offering exciting opportunities across contract logistics. As a result, we are recruiting for a Systems and Reporting Coordinator to support the day‑to‑day operation, accuracy and effectiveness of site systems and performance reporting at our new Derby site.

This role will see you reporting into the Systems and Reporting Manager, playing a key part in ensuring data accuracy, system stability and clear KPI visibility for operational teams. You will work closely with operations, planning and central support teams to identify data anomalies, support root‑cause investigations and ensure system issues are escalated and resolved quickly.

This is a hands‑on, onsite based role critical to enabling informed operational decision‑making, service performance and confidence in site data.

This is a Monday to Friday role, working 08:30 to 17:30, with the possibility of working every other Saturday instead of one weekday. This role pays up to £35,000 per annum.

WHAT ARE YOU GOING TO DO?

Support the day‑to‑day operation of the Warehouse Management System (WMS) in line with standard processes

Work closely with operational teams to ensure correct system usage and accurate data capture

Identify, log and **escalate** WMS or reporting issues impacting service, productivity or data integrity

Produce accurate daily and shift‑based performance reports and dashboards

Validate KPI data, highlighting anomalies, inconsistencies or risks

Maintain reporting discipline, documentation and agreed KPI definitions

Support investigation into performance variances, service failures or KPI misses

Provide structured data extracts and analysis to support root‑cause identification

Assist in preparation of performance packs for operational and customer forums

Act as the systems and reporting point of contact for the assigned shift pattern

Attend operational briefs to provide visibility of data, performance trends and risks

Support continuous improvement of reporting accuracy, usability and efficiency

Support the Systems & Reporting Manager with any additional tasks as and when required

WHAT ARE WE LOOKING FOR?

To be successful in this role, you will have experience working in an e‑commerce environment, with a strong understanding of operational data, reporting and KPIs. You’ll have excellent attention to detail and the ability to turn data into clear, meaningful information.

You will be confident using Excel, including pivot tables, data analysis and reporting. Experience working with WMS operational system would be an advantage. You’ll also be a confident communicator, comfortable explaining data, reporting or system issues to operational teams and working with others to find practical solutions. Experience with Qlik Sense or other data visualisation and reporting tools would be beneficial.

An understanding of labour, productivity and service performance metrics, along with experience supporting KPI reviews, audits or performance deep dives, would be beneficial. Experience supporting system changes, upgrades or process improvements would also be an advantage.

WHAT DO WE HAVE TO OFFER?

With a genuine culture of reward and recognition, we want our employees to grow, develop and be part of our journey.

• competitive annual leave entitlement with a fantastic holiday buy scheme
• pension and life assurance
• access to an employee benefits platform that offers discounts on gym memberships and money off vouchers for a diverse range of retail, travel and hospitality brands

There’s no doubt that you will be compensated for your hard work and commitment so if you’d like to work for one of the top Logistics providers in the world.

ABOUT TOMORROW

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