Systems and Process Senior Analyst

Police Scotland; Glasgow; On-site; GBP 45,000 - 65,000; Full time

Benefits offered by this job

Local government pension scheme for長?

28 days annual leave

6 public holidays

Career progression opportunities

Wellbeing support

Exclusive discounts

Job summary

Police Scotland Transformation is seeking a specialist to lead continuous improvement across PMO systems and processes, shaping governance, UAT, and performance analytics to support strategic delivery.

You will collaborate with senior leaders, programme teams and external partners to drive smarter ways of working, strengthen portfolio performance, and deliver transformational outcomes for communities across Scotland.

Responsibilities

• Own and lead on continuous improvement for defined systems and process workstreams, from initial assessment and requirements definition through design, implementation, assurance, and transition into operational use
• Develop and maintain effective systems and process controls, standards, and governance, ensuring solutions remain aligned with PMO frameworks, organisational requirements, and strategic priorities
• Provide assurance over the implementation of changes to PMO systems, including UAT and appropriate business acceptance activity, ensuring requirements and agreed quality criteria have been satisfied prior to operational deployment
• Develop management information and analytical outputs relating to system and process performance, identifying trends, exceptions and areas of concern and providing insight and recommendations to PMO management and relevant governance forums
• Develop and maintain appropriate guidance, standards, operating procedures, and knowledge materials, ensuring changes are effectively embedded and consistently applied across the PMO
• Competitive salary
• Full-time or part-time shift patterns
• 28 days annual leave and 6 public holidays (increases with service)
• Local government pension scheme for long-term security
• Ongoing training to develop your skills
• Opportunities for career progression and professional growth
• Comprehensive wellbeing support and dynamic work environment
• Exclusive discounts and savings through our rewards and benefits network

Job description

Transformation in Police Scotland is responsible for designing, governing and delivering the organisational changes, technology improvements and business modernisation needed to achieve Vision 2030 and create a safer, more effective and sustainable police service.

Working closely with programme teams, PMO leadership, Digital Division colleagues and external suppliers, you will provide specialist advice on systems, processes and governance, ensuring solutions are robust, efficient and aligned with strategic objectives. Through the delivery of continuous improvement initiatives, assurance activities, management information and stakeholder engagement, you will help strengthen portfolio capability, improve user experience and support the successful delivery of transformational change across the organisation.

Operating at the forefront of Police Scotland's transformation journey, you'll partner with senior leaders, wider portfolio teams and external partners to shape the systems and processes that enable successful change. Through innovation, continuous improvement and expert guidance, you'll drive smarter ways of working, strengthen portfolio performance and help deliver transformational outcomes that have a lasting impact across the organisation.

Key Responsibilities -

• Own and lead on continuous improvement for defined systems and process workstreams, from initial assessment and requirements definition through design, implementation, assurance, and transition into operational use
• Develop and maintain effective systems and process controls, standards, and governance, ensuring solutions remain aligned with PMO frameworks, organisational requirements, and strategic priorities
• Provide assurance over the implementation of changes to PMO systems, including UAT and appropriate business acceptance activity, ensuring requirements and agreed quality criteria have been satisfied prior to operational deployment
• Develop management information and analytical outputs relating to system and process performance, identifying trends, exceptions and areas of concern and providing insight and recommendations to PMO management and relevant governance forums
• Develop and maintain appropriate guidance, standards, operating procedures, and knowledge materials, ensuring changes are effectively embedded and consistently applied across the PMO
• Competitive salary with annual increments
• Full-time or part-time shift patterns
• 28 days annual leave and 6 public holidays (increases with service)
• Local government pension scheme for long-term security
• Ongoing training to develop your skills
• Opportunities for career progression and professional growth
• Comprehensive wellbeing support and dynamic work environment
• Exclusive discounts and savings through our rewards and benefits network

Every role in Police Scotland plays a part in Keeping People Safe.

This is an opportunity to join a national organisation serving communities across Scotland, where integrity, fairness and respect are at the heart of everything we do.

Police Scotland serves over 5 million people across Scotland’s cities, towns, rural and island communities.

Our 2030 vision is for safer communities, less crime, supported victims and a thriving workforce. We are committed to equality, human rights and building a workforce that reflects the communities we serve.

Full details regarding this vacancy can be found in the attached Role Profile.

Applicants must be a British citizen, a member of the EU or other states in the EEA, a Commonwealth citizen or a foreign national free of restrictions.