Systems Analyst

CACI Digital Experience (formerly Cyber-Duck); West of England; Hybrid; GBP 55,000 - 75,000; Full time

Job summary

CACI Digital Experience (formerly Cyber-Duck) is seeking a Technical System Analyst to bridge business and technology in hybrid environments with travel to Solihull. You will analyse processes, systems and data to support technology-enabled change across transformation programmes.

You will elicit requirements, define current and future operating models, and collaborate with cross-functional teams to deliver robust system solutions. Strong leadership in analysis and governance is expected.

Qualifications

• Experience as Systems Analyst or similar in complex technology programmes.
• Experience gathering and documenting requirements, translating into system specs and user stories.
• Experience mapping and improving business processes using current/future state models.
• Leading stakeholder workshops and requirements elicitation.
• Experience with impact assessments, risk analysis, dependency management.
• Data analysis including data modelling, data migration support and data quality assessment.

Responsibilities

• Lead analysis of business processes, systems and operating models to identify opportunities for improvement.
• Elicit, document and validate business, functional and non-functional requirements from stakeholders.
• Translate business needs into clear requirements, user stories, maps and solution specs.
• Collaborate with stakeholders, technical teams and partners to design system and process solutions.
• Conduct impact, gap and dependency analyses for changes.
• Analyse data flows and system integrations to inform solution design.
• Support delivery activities including backlog management, testing and readiness.
• Provide leadership and mentoring within the analysis function and promote best practice.

Skills

Systems analysis

Business analysis

Requirements management

Data analysis

Stakeholder engagement

Process improvement

Backlog management

Job description

Job Role: Technical System Analyst

Job Type: Permanent

Clearance Eligibility: SC & NPPV3

Base Office: Bristol, Kensington, Bromley

Working Structure: Hybrid, some travel to Solihull

Overview

The Senior Systems Analyst is responsible for analysing business processes, operational models, systems and data to support the design and delivery of technology-enabled change. The role acts as a bridge between business stakeholders, technical teams and programme delivery functions to ensure requirements are clearly defined, solution impacts are understood, and change is successfully implemented. This role combines business analysis, systems analysis, process improvement, requirements management, data analysis and stakeholder engagement within complex transformation programmes.

Key Responsibilities

• Lead the analysis of business processes, systems and operating models to identify opportunities for improvement and support strategic change initiatives.
• Elicit, document and validate business, functional and non-functional requirements from a diverse range of stakeholders.
• Translate business needs into clear, actionable requirements, user stories, process maps and solution specifications.
• Collaborate with business stakeholders, technical teams, architects and delivery partners to design effective system and process solutions.
• Conduct impact, gap and dependency analyses to assess the implications of business and technology changes.
• Analyse data flows, system integrations and information requirements to support solution design and implementation.
• Support project and programme delivery activities, including backlog management, prioritisation, testing and change readiness.
• Provide leadership and mentoring within the analysis function, promoting best practice, governance and continuous improvement.

Experience Required

• Significant experience as a Systems Analyst, Technical Business Analyst, or Business Systems Analyst within complex technology and transformation programmes.
• Proven experience gathering, analysing and documenting business, functional and non-functional requirements, translating business needs into system-level specifications and user stories.
• Strong experience mapping and improving business processes, including defining current-state (As-Is) and future-state (To-Be) operating models.
• Demonstrable experience leading stakeholder workshops, requirements elicitation sessions and cross-functional collaboration with business and technical teams.
• Experience conducting impact assessments, risk analysis, dependency management and requirements traceability across multiple workstreams and delivery phases.
• Strong data analysis experience, including data modelling, data migration support, data quality assessment and the analysis of system integrations and information flows.

Preferred Experience

• Experience working with biometric, forensic, or DNA-related systems, data, or operational processes.
• Knowledge of regulated, high-assurance, or public sector environments where security, auditability and data governance are critical.
• Experience supporting large-scale data transformation, matching, search, or identity-based technology solutions.

Equal Opportunities

CACI is proud to be an equal opportunities employer. Embracing the diversity of our people, we are on a journey to build a truly inclusive work environment where no one is treated less favourably due to ethnic origin, age, sex, gender identity, veteran status, religion or belief, sexual orientation, marital status, and disability or health condition, actively working to prevent discrimination.

As a Disability Confident employer, we will;

• Provide reasonable adjustments in the recruitment process where requested (contact a member of the recruitment team on 020 7602 6000 to discuss individual requirements further).
• Offer people with health conditions and disabilities, meeting the minimum criteria for a role, an interview.
• Our people are unique and we encourage, and support them, to be confident in contributing to our inclusion journey.