Systems Administrator

South Gloucestershire Council; Yate; Hybrid; GBP 35,000 - 48,000; Full time

Benefits offered by this job

Generous annual leave

Wellbeing support

Staff discounts

Flexibility/work-life balance

Training and development

Invest in technology

Job summary

South Gloucestershire Council is seeking a Systems Administrator to configure and maintain information systems, data warehouses and interrogation tools, ensuring reliable and effective services for colleagues across the council.

You will work in a hybrid role, split between our office in Yate and remote/home working, collaborating with ITD and external suppliers to implement solutions and support ongoing improvements.

Qualifications

• Experience in a business-critical IT application support role, including multi-tier architectures, SQL and relational databases.
• Knowledge of desktop operating systems.
• Strong communication and stakeholder engagement.
• Ability to work independently to deadlines and in teams.

Responsibilities

• Resolve issues related to the support, development, maintenance and upgrade of information systems, particularly multi-user relational databases, interfaces and reporting tools.
• Coordinate day-to-day operational activities, contribute to projects and business process improvements, and communicate changes in policy, ensuring procedures, documentation and systems remain up to date.
• Investigate options, recommend solutions and provide supporting information to implement business improvements that enhance effectiveness and resilience.
• Lead on the implementation of agreed solutions with ITD and external suppliers.
• Research, analyse and evaluate information for decision-making, including regulatory requirements, while providing technical advice to customers and ensuring procedures and good practice are applied.
• Collaborate with system users and managers across Education, Adult and Children's Social Care, Housing and Health functions, and colleagues in Technology & Digital Team and external suppliers.

Skills

SQL

Relational DBs

Desktop OS

Communication

Teamwork

Initiative

Education

ITIL or MS cert

Tools

SQL Server

Job description

How you'll make a difference

As a Systems Administrator, you will provide expertise in the configuration and administration of the department's information systems, data warehouses and interrogation tools, ensuring systems are effectively supported, maintained, upgraded and developed.

You will join a team that delivers and maintains the vital information systems that support services across the council. Through your work, you will help ensure colleagues have access to reliable, effective systems and information, enabling services to operate efficiently and effectively.

What you will be doing

• It will be your responsibility to resolve issues relating to the support, development, maintenance and upgrade of information systems, particularly multi-user relational databases, interfaces and reporting tools.
• You will coordinate day-to-day operational activities, contribute to projects and business process improvements, and communicate changes in policy, ensuring procedures, documentation and systems remain up to date.
• It will be key for you to investigate options, recommend solutions and provide supporting information to implement business improvements that enhance effectiveness and improve the resilience of our systems.
• Working closely with colleagues in ITD and external suppliers, you will lead on the implementation of agreed solutions.
• To support effective decision-making, you will research, analyse and evaluate information, including legislative and regulatory requirements, while providing technical advice to customers and ensuring procedures and good practice are consistently applied.
• You will work collaboratively with system users and managers across Education, Adult and Children's Social Care, Housing and Health functions, as well as colleagues within the Technology & Digital Team and external system, hardware and hosting suppliers.

What we need from you

• You will hold, or be working towards, a relevant professional qualification such as ITIL, a Microsoft certification, CISA, CISSP or a related IT qualification.
• It is essential that you have substantial experience in a business-critical IT application support role, including working with multi-tier architectures, SQL and relational databases.
• You must have substantial knowledge and experience in desktop operating systems.
• Good communication skills are essential, with the ability to tailor your approach to different audiences and present issues, options and recommendations clearly and effectively.
• With strong teamworking and influencing skills, you will build effective relationships across multidisciplinary teams and share information and knowledge to support collaborative working.
• You will have a proven ability to use your initiative and work independently to established deadlines, adapting to changing project demands.

What you need to know

• This role is hybrid, with a mixture of working at our office in Yate and working from home.

Interviews are likely to be held on 13th November.

How a career at South Gloucestershire Council is different

• As part of our benefits package, you will receive generous annual leave (pro rata), employee wellbeing support and you will have access to a range of staff discounts, including eye tests, travel, shopping and leisure activities.
• We recognise that our diverse team of skilled and dedicated people make us a great place to work. We welcome applications from everyone and ensure that individuals are selected, promoted and developed on the basis of their merits and abilities.
• We know our team work best when they have balance in their lives, and we offer genuine flexibility to help them achieve that work/life balance.
• We value our staff as individuals, investing in their careers and we are recognised for the quality, breadth and depth of our training and development offer, which helps make the greatest long-term difference in work.
• We trust our team to work in the way which allows them to make the biggest difference, and we continue to invest in technology to help staff do their jobs to the best of their ability and celebrate innovation.

Our teams at South Gloucestershire Council are making a real difference to the lives of people who live, work and learn here.

• We're building and shaping communities which people are proud of.
• We're working with the most vulnerable in our community to help them achieve what they want in life.
• We're investing in our schools to ensure every child and young person in South Gloucestershire achieves their full potential.

We've achieved a great deal, but we need talented and dedicated people to ensure we continue to make a difference.

We’re making a difference, be part of it!