Systems Administrator

TN United Kingdom; Ashbourne CP; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a proactive IT Support Specialist to join their collaborative team. In this hands-on role, you will provide essential technical support, manage IT systems, and assist in various IT projects to enhance operational efficiency. Your expertise in Microsoft 365 and strong communication skills will be key in resolving issues and supporting users at all levels. With a focus on innovation and safety, this is a fantastic opportunity to contribute to a leading provider of material handling solutions and be part of a dynamic work environment.

Benefits

Competitive salary

Exciting benefits package

Collaborative team culture

Qualifications

• Experience in IT support or admin role is essential.
• Proactive and organized with strong attention to detail.

Responsibilities

• Provide first-line technical support to employees.
• Support and maintain core IT systems including Office 365.
• Assist in coordinating IT-related projects.

Skills

IT Support

Microsoft 365

Windows Environments

IT Security Principles

Communication Skills

Education

IT-related Degree or Certification

Tools

Office 365

CRM Platforms

Job description

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About MasterMover: MasterMover is a leading provider of innovative material handling solutions. With a focus on electric tugs and automation, we empower companies to enhance productivity and safety. Our patented products are used by leading industrial global brands to advance workplace efficiency and safety. With our global headquarters based in the UK and sales operations in the USA, France and Germany, plus our extended network of sales partners and territory managers, we have an exciting future ahead.

Job Overview: You will provide day-to-day technical support, help coordinate IT-related projects and assist in maintaining MasterMover's IT systems and infrastructure. This hands-on role involves managing hardware, software, user accounts, and supporting internal teams in resolving issues, while ensuring all systems are secure and operating efficiently.

Key Responsibilities:

· Provide first-line technical support to employees and coordinate with external IT providers for issue resolution.

· Liaise with the existing IT support provider to gain a comprehensive understanding of current systems and infrastructure.

· Support and maintain core IT systems, including Office 365 and CRM platforms.

· Assist in the coordination of IT-related projects, including software rollouts, hardware upgrades, and system integrations.

· Monitor system performance and help implement security and backup measures.

· Maintain documentation, manage user accounts and hardware/software inventory, and support compliance with IT policies.

Requirements:

· Previous experience in an IT support or admin role.

· Proactive, organised, and responsive, with a strong attention to detail.

· Confident communicator who can support users at all levels.

· Familiar with Microsoft 365, Windows environments, and general IT support tools.

· Basic understanding of IT security and networking principles.

· Experience with Cyber Essentials or equivalent cybersecurity frameworks is highly desirable.

What We Offer:

· Competitive salary and exciting benefits package.

· A collaborative team culture with a market leading brand.