System Support Engineer

JR United Kingdom; Guildford; On-site; GBP 30,000 - 50,000; Full time

Job summary

A leading IT Consultancy is seeking a System Support Engineer to provide vital support for high-stakes projects in national security. This role involves collaborative decision-making, system updates, and troubleshooting urgent incidents in a fast-paced environment, making a substantial impact on critical government operations.

Benefits

Competitive pay

Opportunity to work for a recognised company

Supportive and inclusive working environment

Qualifications

• Proven experience with VMware technologies and CCNP-level networking.
• Solid expertise with various platforms and tools.
• Experience providing support for critical systems.

Responsibilities

• Work on high-impact projects supporting national security and public services.
• Carry out patching and system updates while communicating impacts.
• Provide 1st and 2nd line support for urgent incidents.

Skills

VMware Tanzu

VMware Cloud Foundation

vCenter

Horizon

NSX

Microsoft Hyper-V

Ubuntu/Linux

Storage Spaces Direct

CCNP-level networking knowledge

Tools

VxRail

Paradox

Microsoft Office Suite

SharePoint

Exchange

EJBCA

UserLock

Keycloak

Kibana

Ping

Nessus

NetBox

Elastic Stack

Job description

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We are currently recruiting for a recognised IT Consultancy for the role of System Support Engineer. This is an exciting opportunity to join a fast-growing organisation delivering infrastructure-led solutions across secure, high-stakes environments, including public sector and national security priorities.

What you’ll be doing:

• Work on high-impact projects that directly support national security, public services, and critical government operations, including clients such as the Home Office and MOD.
• Be part of a team where decision-making is fast and collaborative
• Carry out patching and system updates, clearly communicating any potential impacts to the management team
• Participate in an out-of-hours on-call rota, providing 1st and 2nd line support for urgent system performance incidents
• Assist in identifying, estimating, and planning the engineering work required to deploy changes

Main Skills/ Requirements:

• Proven experience with technologies such as VMware Tanzu, VMware Cloud Foundation (VCF), vCenter, Horizon, NSX, Microsoft Hyper-V, Ubuntu/Linux, and Storage Spaces Direct (S2D)
• Solid expertise with platforms and tools including VxRail, Paradox, Microsoft Office Suite, SharePoint, Exchange, EJBCA, UserLock, Keycloak, Kibana, Ping, Nessus, NetBox, and the Elastic Stack
• CCNP-level networking knowledge or equivalent practical experience

How you’ll be rewarded:

• Competitive pay
• Opportunity to work for a recognised company
• A supportive and inclusive working environment where your contributions are valued

This is an excellent opportunity for an experienced System Support Engineer to join a leading company, that are driven towards success!

For further information on this System Support Engineer position, apply below!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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