System Specialist

JR United Kingdom; City Of London; Hybrid; GBP 40,000 - 65,000; Full time

Job summary

A leading performing arts organization in City of London is seeking a Systems Administrator to manage and optimize their server and network infrastructure. This hybrid role involves key responsibilities in Windows Server management, Azure administration, and providing technical support. Ideal candidates will possess extensive technical expertise, strong communication skills, and a commitment to supporting the organization’s mission in the performing arts.

Qualifications

• Experience as a System Administrator or similar role.
• Strong knowledge of Windows Server OS.
• Experience with Microsoft Azure including Azure AD.

Responsibilities

• Managing and maintaining server and network infrastructure.
• Administering Active Directory and Microsoft Azure services.
• Providing expert-level technical support and troubleshooting.

Skills

Networking skills

Windows Server OS

Active Directory

Microsoft Azure

PowerShell scripting

SQL

Troubleshooting skills

Effective communication

Documentation skills

Education

Microsoft Certified: Azure Administrator Associate

MCSA

MCSE

Tools

VMware

Hyper-V

Microsoft 365

SCCM

Intune

Job description

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System Specialist, london (city of london)

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Client:

Location:

london (city of london), United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

4

Posted:

16.06.2025

Expiry Date:

31.07.2025

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Job Description:

Systems Administrator

Performing Arts

London(Hybrid)

Our client, a Performing Arts organisation, are looking for a Systems Administrator. This role is a new position within the organisation.

The system administrator role is responsible for managing and maintaining the server and network infrastructure, ensuring system reliability, security, and performance. The role involves administering Windows Server environments, Active Directory, and Microsoft Azure services alongside local and cloud-based network devices. This includes supporting IT operations and also projects developing systems and services to support the Sadler’s Wells group. The post reports to the Head of IT.

Key Responsibilities:

Providing expert-level technical support

• Including design, troubleshooting, and architecture skills in support of Sadler’s Wells and their systems.

Manage, configure, and maintain Windows Server

• Install, configure, and maintain Windows Server operating systems and the virtualised server infrastructure on-premise and in the cloud, including SaaS, PaaS and IaaS solutions. Monitor and optimize server performance and resource utilization and troubleshoot system-related issues and failures.

Administer and maintain Active Directory (AD), Group Policy, DNS, DHCP, and other Windows-related services.

• Create and manage AD user accounts, groups, and security policies and implement and enforce Group Policy settings to manage user and device configurations.

Implement and manage Microsoft Azure services, including virtual machines, Azure AD, and hybrid cloud integrations.

• To manage Azure Virtual Machines and cloud-based workloads and integrations with cloud-based solutions. To administer Azure Active Directory for identity and access management and associated MFA and privileged access management security solutions. Integrating on-premises infrastructure with Azure and other federated services in a secure and resilient manner.

Proactively maintain systems, including security updates, patches, system backups and agreed business continuity and disaster recovery arrangements.

• Ensure timely application of security updates and system patches, perform regular system and data backups to prevent data loss, and implement disaster recovery procedures to minimize downtime and the loss of availability to systems, services, and information. Proactively monitoring capacity and planning solutions to meet the changing demands of the business.

To develop automation and insight solutions driving efficiency for the theatres

• Developing the organisation’s efficiency and use of data to drive informed decisions. Leading on the implementation of Microsoft solutions such as power automate an power BI / Microsoft Fabric.

Maximising the investment in existing solutions

• Driving value from the existing services and licenses in place, including the Microsoft E3 license.

Ensure compliance with security policies, regulatory requirements and privacy

• To proactively implement and develop security best practices to protect IT infrastructure. Performing audits and vulnerability assessments to ensure compliance with industry standards and company policies. Maintain system logs and documentation for compliance reporting. Supporting the groups PCI-DSS and GDPR compliance.

Leading on the implementation and management of CyberSecurity controls

• Including compliance and a standards-based approach to systems implementation and management. Working to develop and maintain the CyberSecurity documentation, including appropriate procedures, standards and guidelines.

Providing support for escalated IT issues

• Assisting the end user computing team in resolving complex technical issues, helping to develop the skills and abilities of other team members, working collaboratively within the team, with other parts of the organisation and with vendors and external support teams as needed.

Working flexibly, outside of core hours and as part of a support rota as required

• Providing incident response, business continuity and disaster recovery support as part of the on-call rota. Working as needed to provide proactive maintenance at dates and times that minimise disruption to Sadler’s Wells business operations.

Develop and maintain system documentation.

• Create detailed documentation for system configurations and processes. Maintain up-to-date records of IT assets and configurations. Participate in change and configuration management processes. Developing knowledge base articles and training materials for other colleagues and members of the data and systems team IT staff.

Skills and Experience

• Experience as a System Administrator or similar role.
• Networking skills at a level commensurate with a Cisco CCNP and System support skills equivalent to an MCSE.
• Strong knowledge of Windows Server OS (2016/2019/2022).
• Expertise in Active Directory, Group Policy, DNS, DHCP, and related services.
• Experience with Microsoft Azure, including Azure AD and virtual machines.
• Proficiency in PowerShell scripting and Power Automate.
• Understanding of networking systems, including TCP/IP, routers, firewalls, and VPNs.
• Experience with SQL
• Experience of supporting identity and access management solutions.
• Knowledge of backup solutions, disaster recovery, and high-availability configurations.
• Familiarity with security best practices and compliance frameworks, including PCI-DSS and GDPR.
• Strong troubleshooting skills and ability to work independently or in a team.
• Effective communication and documentation skills.
• Ability to translate ideas into effective action speedily and within a finite budget.
• Ability to work collaboratively and bring teams together into a cohesive and effective unit.
• Able to demonstrate a commitment to diversity and inclusion.
• Convincing presentation and interpersonal skills, with the ability to negotiate with a broad range of stakeholders.
• A strong empathy with Sadler’s Wells’ values, mission and objectives
• Must currently hold the right to work in the United Kingdom

Additional

• Certifications such as Microsoft Certified: Azure Administrator Associate, MCSA, or MCSE.
• Experience with virtualization technologies like VMware or Hyper-V.
• Knowledge of Microsoft 365 administration and integration.
• Experience with Endpoint Management tools (e.g., SCCM, Intune).
• Sectoral experience is desirable though not essential

Please note that this role requires someone who can be on-site 3 days per week. Experience within the Arts is highly desirable.