System Administrator

Manpower; Coventry; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading staffing agency in Coventry is looking for a proactive Systems Administrator to support the Time & Attendance system and ensure smooth operations. The ideal candidate will have proven administrative experience, strong IT skills, and be comfortable working with various teams. This full-time role initially requires on-site work, with opportunities for hybrid working once acquainted with the system. They offer competitive pay and a supportive environment that encourages personal and professional growth.

Benefits

21 days holiday plus bank holidays

Enhanced maternity and shared parental leave

Support for personal and professional challenges

Discounts on retail and gym memberships

Financial management resources

Colleague of the month awards

Two charity support days per year

Qualifications

• Proven experience in an administrative or system-support role.
• Strong IT literacy and quick learner of new systems.
• Confident communication with various stakeholders.
• Excellent organizational skills and attention to detail.
• Self-starter with logical problem-solving abilities.
• Ability to work on-site initially, with potential for hybrid work.

Responsibilities

• Administer the Time & Attendance system and manage user accounts.
• Resolve joiner, mover, and leaver queries.
• Investigate and resolve system discrepancies.
• Override hours and reschedule work as needed.
• Act as the main contact for Contract Managers on daily system use.
• Support operational teams with effective communication.
• Assist with administrative tasks for accurate system info.

Skills

IT literacy

Communication

Organizational skills

Problem-solving

Initiative

Job description

Systems Administrator

Location : Coventry, CV4 8JP

Contract type : 3 months fixed-term contract, Full Time

Working hours : Monday to Friday, 8am-5pm

Salary : £12.50 - £13.00 DOE

About the role

We're currently seeking a proactive and technically confident Administrator to support our client's systems team in Coventry. This short-term but impactful role will play a key part in ensuring the smooth running of our T&A system while we implement improvements and transition to a new way of working.

This is a fast-paced, hands‑on position where you'll act as a key support function to their Contract Managers and operational teams. Full training on the system will be provided, and once up to speed, hybrid working (60 / 40 split) may be available.

Key Responsibilities

• Administering the Time & Attendance (T&A) system, including password resets and setting up new users.
• Managing and resolving queries relating to joiners, movers, and leavers.
• Investigating system discrepancies and supporting colleagues to resolve issues efficiently.
• Manually overriding submitted hours and rescheduling work when required.
• Acting as the first point of contact for Contract Managers using the system daily, triaging issues and escalating where appropriate.
• Supporting operational teams with clear communication and professional handling of requests.
• Assisting with general administrative duties to ensure accurate, up-to-date system information.

Requirements

• Proven experience in an administrative or system-support role.
• Strong IT literacy with the ability to learn new systems quickly (full training provided).
• Confident communicating with suppliers, colleagues, customers, and operational teams.
• Excellent organisational skills and a strong attention to detail.
• A self‑starter with the ability to use initiative, logically investigate issues, and solve problems.
• Ability to work on‑site in Coventry full-time initially while training, with hybrid working available once competent.

Why join us?

As the UK's leading grounds maintenance and landscape creation provider, no two projects are ever the same - and neither are our people. That's why we're committed to nurturing a diverse and inclusive culture where everyone can thrive.

What we offer

• Career development : We offer career advancement and development opportunities through our bespoke apprenticeship programmes, our extensive in‑house training academy, and coaching and mentorship.
• Collaborative team environment : Join a diverse and inclusive workplace where you can collaborate with passionate and talented individuals.
• Meaningful impact : Contribute to projects that make a real difference in the community and environment.
• Competitive benefits package : We recognise and reward your hard work with our wide-ranging benefits package designed to prioritise your wellbeing, support life choices, and help in both good and challenging times.

Benefits

• 21 days holiday plus bank holidays.
• Enhanced maternity and shared parental leave.
• Support for personal and professional challenges.
• Discounts on retail, holidays, gym memberships, and more.
• Resources to manage your finances.
• Secure your future.
• Colleague of the month and annual awards.
• Two days per year to support a cause of your choice.
• Comprehensive resources and support.

About idverde

We are Europe's largest provider of grounds maintenance services and landscape creation, in the UK alone we're a community of over 3,000 passionate colleagues shaping the future of the green industry.

At idverde, we understand what it means to grow. Our history dates back to 1919, and today, with a turnover of £250 million, we're more than just a company - we're a force for positive change. We offer a range of services to create, maintain, and manage landscapes across the UK.

Grow with us, and together we'll create a greener future for all.