Switchboard Operator & Post Room Assistant

TN United Kingdom; Pendlebury; On-site; GBP 24,000 - 25,000; Full time

Job summary

A leading company is seeking a Switchboard Operator and Postroom Assistant to manage the switchboard and assist with mail processing. The role requires strong communication skills and attention to detail. Join a diverse team with numerous benefits and opportunities for growth.

Benefits

Retirement Plan

Discounts to over 1,900 brands

Gym Discounts

24/7 Employee Assistance Program

Qualifications

• Previous experience in administrative or customer service roles.
• Strong communication and customer service skills.
• Ability to handle sensitive information with confidentiality.

Responsibilities

• Answer all incoming calls and direct them to the appropriate department.
• Sort and process mail, including prisoner correspondence.
• Assist with additional postroom-related duties.

Skills

Communication

Customer Service

Organizational Skills

Job description

The job description provides comprehensive information about the role, company, and benefits. However, its formatting can be improved for better readability and engagement. The content is relevant and focused on the job responsibilities and requirements. Minor restructuring and cleaner HTML tag usage will enhance clarity.

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Switchboard Operator & Post Room Assistant, Pendlebury

Client: Sodexo

Location: Pendlebury, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Reference: f54ce3c809c9

Job Views: 3

Posted: 14.05.2025

Expiry Date: 28.06.2025

Job Description

Job Introduction

Job Title: Switchboard Operator and Postroom Assistant

Location: HMP Forest Bank, Agecroft Road, Salford

Company: Sodexo

Salary: £24, rising to £25 after 1 year of service

Job Type: Full-Time, Permanent

Purpose of the Job

The Switchboard Operator and Postroom Assistant will manage the switchboard system from 9:00 AM to 4:15 PM during the working week and assist with sorting and opening mail to ensure timely processing.

Key Responsibilities

• Answer all incoming calls and direct them to the appropriate department.
• Maintain a professional and friendly demeanor when interacting with callers and visitors.
• Ensure all mail, including prisoner correspondence, is sorted and processed by the end of the day.
• Assist with any additional postroom-related duties.

Key Requirements

• Previous experience in administrative or customer service roles.
• Strong communication and customer service skills.
• Ability to handle sensitive information with confidentiality.
• Excellent organizational skills and attention to detail.

client & customer satisfaction, professionalism & integrity are core values.

Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for who you are; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way.

We offer 20+ Sodexo benefits, including a retirement plan, discounts to over 1,900 brands, gym discounts, and a confidential 24/7 employee assistance program providing support for emotional, legal, and financial challenges. For more details, see attached.

Ready to be part of something greater? Apply today!

About The Company

At Sodexo, our purpose is to create a better everyday for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers daily through our On-Site Food and FM Services, Benefits & Rewards Services, and Personal & Home Services.

We believe in building a workplace for the future, promoting equal opportunities, and celebrating diversity. We are an inclusive workplace where everyone is welcome, authentic, and encouraged to be their best. We are on a journey toward greater diversity and inclusion and welcome applications from underrepresented backgrounds.

We are a Disability Confident Leader employer, committed to changing attitudes toward disability and ensuring disabled people have opportunities to fulfill their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum criteria.