Switchboard Operator Clerk

TN United Kingdom; Cranbrook; On-site; GBP 20,000 - 25,000; Full time

Job summary

Join a leading healthcare team as a Casual Switchboard Operator Clerk in Cranbrook, B.C. This role offers flexible shifts and opportunities for career growth. Enjoy competitive wages, employer-paid training, and a supportive work environment while handling vital clerical tasks in a dynamic setting.

Benefits

Competitive wages

Shift premiums

Employer-paid training

Employee & Family Assistance Program

Qualifications

• Two years of recent related experience or equivalent education and training.
• Completion of a typing test (45+ NWPM) within the past 48 months.

Responsibilities

• Processing internal and external calls and providing information.
• Answering emergency calls and following established protocols.
• Maintaining confidentiality of sensitive information.

Skills

Communication

Confidentiality

Typing

Education

Completion of Grade 12

Job description

East Kootenay Hospital has an exciting opportunity for a Casual Switchboard Operator Clerk to join their team in Cranbrook, B.C.!

This position involves rotating shifts: days, evenings, and nights from 06:00 to 14:00, 14:00 to 22:00, and 22:00 to 06:00. Days off are on a rotating basis.

How will we help you grow?

Join us as a casual employee to enjoy variety, gain valuable experience, and grow your career. Work hours range from 0 to 37.5 per week, with shifts available on short notice or pre-scheduled to cover leaves. Many team members start in casual roles and transition into permanent positions. We offer competitive wages, shift premiums, employer-paid training, and an Employee & Family Assistance Program to support you.

What Will You Work On?

This role involves clerical duties related to operating the switchboard, patient registration, and accounts receivable processing, including:

1. Processing calls (internal and external) and establishing communication links.
2. Providing information to customers and relaying messages.
3. Answering emergency calls and following protocols during emergencies such as cardiac arrests, bomb threats, and disasters.
4. Maintaining Physician paging and after-hours emergency lines.
5. Organizing data for morgue operations and coordinating transportation with funeral homes as needed.
6. Receiving and updating 'On-Call' information from physicians.
7. Dispatching patient porter requests.
8. Maintaining confidentiality of sensitive information.
9. Performing other related duties as assigned.

What should your application include?

• Completion of Grade 12.
• A 5-minute typing test (45+ NWPM) from a recognized institution, completed within the past 48 months.
• Your Resume indicating two years of recent related experience or an equivalent combination of education, training, and experience.
• A Cover Letter stating your availability for start and on-call casual work.

Join our team and discover why we’re a great place to work! Explore our benefits, career growth opportunities, and enjoy life in one of Canada's most beautiful regions. Ready to love where you live and work?

Additional Notes

Please note: If you are not a passport holder of the country for the vacancy, you might need a work permit. Check our Blog for more information.

Bank or payment details should not be provided when applying. Applications should be made via the 'Apply now' button.

Created on 17/05/2025 by TN United Kingdom