Swiss Account Manager

Globalvoices; Stirling; Hybrid; GBP 26,000 - 38,000; Full time

Benefits offered by this job

Private health insurance

Annual bonus

Private pension scheme

Employee share scheme

Dogs at work scheme

Free onsite parking

Job summary

Global Voices is seeking a proactive Account Manager for our Stirling Head Office, Monday to Friday, 8.00am - 5.00pm, to foster strong client relationships and drive tailored solutions that exceed goals.

You will lead projects through full lifecycles, develop compelling proposals for existing and prospective clients, and collaborate with teams to deliver high-value outcomes while advancing sales growth and career development.

Qualifications

• A driven and bright person with a minimum of 1 years’ experience in a professional services role.
• Experience in successfully running large scale projects through a full project life cycle, including experience with developing and post-launch strategy.
• German/French native or fluent in German/French.
• Passionate about sales growth and have expert knowledge of growing accounts.
• Strategic thinker with the ability to implement and adjust.
• Drive to build efficient pipelines, whilst ensuring dependencies are unblocked, to support and drive the implementation of exceptional quality.

Responsibilities

• Client Relationship Management: Serve as the primary contact for clients, fostering strong relationships while ensuring their goals are met and exceeded through tailored solutions.
• Sales and Account Growth: Drive sales growth by developing and presenting compelling proposals to both existing accounts and prospective clients, contributing to meeting and surpassing sales targets.
• Strategic Account Planning: Utilise a deep understanding of client needs and market dynamics to strategically expand account reach and influence, ensuring alignment with growth objectives.
• Issue Resolution and Client Support: Proactively address client issues and concerns, offering timely and effective solutions to enhance client satisfaction and loyalty.
• Project Leadership and Implementation: Lead projects from inception through to successful completion, focusing on innovative and high-quality solutions to ensure outstanding results and client satisfaction.
• Guide, develop and motivate direct reports and wider team, to champion delivering exceptional work in a positive, constructive and enjoyable environment.

Skills

Client relationship management

Sales growth

Account planning

Project leadership

Team motivation

Strategic thinking

Job description

Hello, Bonjour and Welcome to Global Voices

Global Voices is a commercial success story, bringing some of the best-known brands, technology and language experts together to enable multilingual communication.

Our media services:

Subtitling, Dubbing, Captioning, Localisation, Transcription and Media processing.

Our mission:

Connect people, remove barriers, enhance value and create opportunities.

Our vision:

To be recognised as a brand leader for innovation and people excellence by enabling the world to communicate

Our culture:

A cosmopolitan environment with a customer centric passion for high quality. Driven and innovative professional team, with a semi-flat hierarchical structure. Transparent, honest with a drive for growth. Keywords: Second to none, play to win, the best way to predict the future is to make it happen.

Health & Wellbeing:

Global Voices provides internal and external health & wellbeing support. It also runs numerous charity events, sponsor walks and holds its own running club.

Benefits:

A generous package including,

• private health insurance
• annual bonus
• private pension scheme
• employee share scheme
• dogs at work scheme
• free onsite parking

Career:

Plenty of opportunities for progression and professional development set by a clear and concise career path and backed by investment in CPD.

About the role

Monday - Friday office based working (Stirling Head Office) - 8.00am - 5.00pm (1 hour lunch break).

Client Relationship Management: Serve as the primary contact for clients, fostering strong relationships while ensuring their goals are not only met but exceeded through tailored solutions.

Sales and Account Growth: Drive sales growth by developing and presenting compelling proposals to both existing accounts and prospective clients, contributing significantly to meeting and surpassing sales targets.

Strategic Account Planning: Utilise a deep understanding of client needs and market dynamics to strategically expand account reach and influence, ensuring alignment with company's growth objectives.

Issue Resolution and Client Support: Proactively address client issues and concerns, offering timely and effective solutions to enhance client satisfaction and loyalty.

Project Leadership and Implementation: Lead projects from inception through to successful completion, focusing on innovative and high-quality solutions to ensure outstanding results and client satisfaction.

Guide, develop and motivate direct reports and wider team, to champion delivering exceptional work in a positive, constructive and enjoyable environment.

Who are we looking for

A driven and bright person with a minimum of 1 years’ experience in a professional services role.

Experience in successfully running large scale projects through a full project life cycle, including experience with developing and post-launch strategy.

A German/French native or fluent in German/French.

You must be passionate about sales growth and have expert knowledge of growing accounts.

Strategic thinker with the ability to implement and adjust.

You must have the drive to build efficient pipelines, whilst ensuring dependencies are unblocked, to support and drive the implementation of exceptional quality.

Why should you join Global Voices?

Founded in 2004, Global Voices is ranked within the top 100 LSPs (Language Service Provider) worldwide. Our network of over 9000 translators and interpreters allows us to deliver communication services in more than 150 languages. We currently service companies across the UK, Europe and the USA. With a stellar reputation for expertise and quality of service, we deliver what we promise. Our company prides itself on playing a critical role in building a better working world for our customers and their communities.