Swimming Coordinator & Lessons Lead

Serco; Cranbrook; On-site; GBP 18,000 - 21,000; Part time

Benefits offered by this job

Free gym membership

DBS checks

Free swimming lessons

Annual leave 21 days

Pension 6% matched

Training & development

Employee Assistance Programme

Wellbeing app

Personal Trainer discounts

Retail discounts

Job summary

Serco (on behalf of Leisure Solutions Community Trust) seeks a Swimming Coordinator at The Weald Sport Centre, Cranbrook, TN17 2PN. You will lead a swimming lessons programme, develop sessions and work with schools and partners to grow participation and ensure high-quality experiences.

Part-time permanent role with 15 hours per week plus additional teaching hours to reach 40 hours weekly, with shifts Mon-Fri 9am–7pm and Sat/Sun 8am–12pm; DBS required.

Qualifications

• Must hold Swim England Level 2 or STA Level 2 qualification.
• Experience managing leisure or aquatics teams.
• Strong customer service and relationship-building skills.
• Experience delivering swimming lesson programmes with high volumes.
• Proficient with IT systems and reporting.

Responsibilities

• Lead, manage and develop a team of Swimming Teachers, including recruitment, rotas, performance and development.
• Coordinate and grow the swimming lessons programme with new sessions and courses.
• Ensure high-quality delivery of lessons to encourage retention and participation.
• Build relationships with customers, schools and local partners to support outreach.
• Monitor performance via reporting and KPIs to improve customer experience and business performance.
• Assist operational delivery, including teaching lessons when needed to maintain service levels.
• Support marketing and promotion of the Swimming Lesson programme.

Skills

Team management

Customer service

Communication skills

IT reporting

Education

Level 2 Swim Teacher

Job description

Serco (on behalf of Leisure Solutions Community Trust) seeks a Swimming Coordinator at The Weald Sport Centre, Cranbrook, TN17 2PN. You will lead a swimming lessons programme, develop sessions and work with schools and partners to grow participation and ensure high-quality experiences.

Part-time permanent role with 15 hours per week plus additional teaching hours to reach 40 hours weekly, with shifts Mon-Fri 9am–7pm and Sat/Sun 8am–12pm; DBS required.