Swedish-Speaking Customer Service & Sales Specialist

Sammons Recruitment Ltd; Aldershot; On-site; GBP 27,000 - 36,000; Full time

Job summary

Sammons Recruitment Ltd in Aldershot is seeking a versatile, customer-focused professional to join a role that blends customer service, administration and sales. Salary range £26,500–£35,800 per annum with a January 2027 start date and the chance to develop product knowledge while building strong customer relationships.

Fluency in Swedish is required to communicate confidently with customers by phone and email.

Qualifications

• Fluent Swedish with confident verbal and written communication.
• Experience in a customer-facing role in customer service, sales or telesales.
• Excellent communication and relationship-building skills.
• Strong administrative skills with accuracy and attention to detail when processing orders.
• Good IT skills including Microsoft Office; SAP experience is advantageous.

Responsibilities

• Act as a first point of contact for customer enquiries, providing professional and helpful support.
• Communicate confidently with Swedish-speaking customers, handling enquiries by telephone and email.
• Process standard and bespoke orders accurately, ensuring customer requirements are met.
• Advise customers on product suitability and offer alternatives where items are unavailable.
• Build and maintain strong relationships with customers, sales representatives and internal teams.
• Handle account queries and customer complaints professionally, ensuring issues are resolved promptly.
• Identify opportunities to upsell products and secure additional orders.
• Monitor open orders, coordinate deliveries and maintain accurate customer records.

Skills

Fluency in Swedish

Customer-facing experience

Excellent communication

Administrative skills

Microsoft Office

Tools

SAP

Job description

Sammons Recruitment Ltd in Aldershot is seeking a versatile, customer-focused professional to join a role that blends customer service, administration and sales. Salary range £26,500–£35,800 per annum with a January 2027 start date and the chance to develop product knowledge while building strong customer relationships.

Fluency in Swedish is required to communicate confidently with customers by phone and email.