SVP, Client Services - Global Strategy & Growth

BOLDSCIENCE; United Kingdom; On-site; GBP 150,000 - 210,000; Full time

Job summary

BOLDSCIENCE seeks an SVP, Client Services to lead the global Client Services team and influence company strategy. The role blends hands-on client work with high-level leadership across forecasting, resourcing, recruitment and new business growth.

The SVP will manage global accounts, cultivate senior client relationships, and drive operational excellence and profitability while mentoring a multinational team. Expected to shape service offering and governance.

Qualifications

• Extensive experience in Medical Communications across therapy areas.
• Proven ability to lead client-facing projects in fast-paced agency settings.
• Strong understanding of pharma landscape and client needs.

Responsibilities

• Lead global Client Services accounts with strategic, hands-on guidance.
• Oversee forecasting, resourcing, and budgeting for multiple accounts.
• Drive new business opportunities and growth with senior clients.
• Mentor and manage a geographically distributed team across UK and US.
• Maintain premium client relationships and ensure high-quality deliverables.
• Collaborate with Scientific Leads to shape client strategy and tactics.

Skills

Medical Communications

Client management

Team leadership

Financial management

Business development

Forecasting

Education

Advanced science degree

Job description

BOLDSCIENCE seeks an SVP, Client Services to lead the global Client Services team and influence company strategy. The role blends hands-on client work with high-level leadership across forecasting, resourcing, recruitment and new business growth.

The SVP will manage global accounts, cultivate senior client relationships, and drive operational excellence and profitability while mentoring a multinational team. Expected to shape service offering and governance.