Suzuki Sales Executive

Donnelly Group

Newtownabbey

On-site

GBP 24,000 - 32,000

Full time

3 days ago

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Benefits offered by this job

Company vehicle

Health cash back

Employee Assistance Programme

Enhanced parental pay

Pension & life assurance

Private medical cover

Retail discounts

Cycle to work

Kingsbridge Club

Continuous development

Job summary

Donnelly Group is seeking a Suzuki Sales Executive at our Mallusk site to guide Retail and Motability customers through the vehicle purchase journey, from enquiry to handover. You will build relationships, assess needs and provide vehicle and finance solutions while ensuring an exceptional customer experience.

You will be responsible for achieving personal and team sales targets, securing repeat business and maintaining accurate records, with strong IT literacy and excellent communication.

Qualifications

Automotive sales experience required.
Full driving licence required.
Strong IT literacy including MS Office.
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Responsibilities

Achieve personal and team sales targets and KPIs.
Deliver high levels of customer service and satisfaction.
Understand customer requirements and recommend suitable vehicles and finance solutions.
Provide clear advice on available finance and insurance products.
Support Retail and Motability customers throughout the sales journey from enquiry to handover.
Develop relationships with new and existing customers to encourage repeat and referral business.
Maintain accurate customer and sales records in line with procedures.
Collaborate with colleagues to support dealership performance.

Skills

Automotive experience

Full driving licence

MS Office / IT literacy

Planning & organisational skills

Communication & presentation

Teamwork & independence

Target driven

CRM experience (Kerridge)

Tools

Kerridge CRM

Job description

Job Description

Location: Donnelly Group, Mallusk Way

There has never been a more exciting time to join Donnelly Group. We offer excellent career development opportunities, competitive pay and manufacturer-approved training.

As a Suzuki Sales Executive at our Mallusk site, you’ll guide Retail and Motability customers through the vehicle purchase journey, from initial enquiry to final handover. You’ll build strong customer relationships, understand individual needs and provide suitable vehicle and finance solutions, while delivering an exceptional customer experience throughout.

About The Role

You will be responsible for achieving individual and team sales targets, securing repeat business and building strong, lasting relationships with both Retail and Motability customers.

Some Responsibilities Will Include, But Are Not Limited To:

Achieving personal and team sales targets and KPIs
Delivering a consistently high level of customer service and satisfaction
Understanding customer requirements and recommending suitable vehicles and solutions
Providing clear and professional advice on available finance and insurance products
Supporting Retail and Motability customers throughout the full sales journey, from initial enquiry through to vehicle handover
Developing relationships with new and existing customers to encourage repeat and referral business
Maintaining accurate customer and sales records in line with company procedures
Working closely with colleagues to support the overall performance of the dealership

Skills And Competencies Required:

Previous automotive experience.
A full valid driving licence is an essential requirement for this role.
A high level of IT literacy, including knowledge of MS Office
Strong planning and organisational skills
Excellent communication and presentation skills
Ability to work under pressure
Be able to work independently and also as part of a team
Positive, confident, determined approach
Driven to meet targets
Time management skills
Experience of Kerridge or another CRM system would be advantageous but not essential

Employee Benefits:

30 Days’ Holiday — increasing with long service
Use of a company vehicle
Health Cash Back Scheme
Employee Assistance Programme — including GP Anytime
Enhanced Maternity & Paternity Pay
Pension Provision & Life Assurance
Access to Discounted Private Medical Cover
Retail Discounts through BenefitHub
Cycle to Work Scheme
Kingsbridge Diamond Membership Club
Continuous Development & Learning

Additional Information

This is not an exhaustive list of duties, and the post holder may be required to undertake other reasonable tasks as directed by the line manager.

Donnelly Group reserves the right to expand the short-listing criteria to facilitate the recruitment process.

Equal Opportunities

Donnelly Group is proud to be an equal opportunities employer. We value diversity and inclusion across our workforce.

About The Company

Careers at Donnelly Group

For over 70 years, Donnelly Group has grown from a small family business in Caledon into Northern Ireland’s largest family‑owned motor retailer. Today, our people are at the heart of everything we do across 22 leading automotive brands and 9 locations.

Whether you're starting out, changing direction or taking the next step in your career, you'll find opportunities across sales, aftersales, technicians, customer service, finance, marketing, administration and management.

Join a diverse and inclusive workforce, where your contribution matters and there are opportunities to learn, develop and grow.

Explore our current vacancies and discover where a career with Donnelly Group could take you.

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