Sales Administrator

Donnelly Group; Dungannon; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Contributory Pension

Life assurance scheme

Cycle to work scheme

Discounted Medical Plan with AXA

subsidised Healthshield plan

Company Health & Well being package (K

Kingsbridge Hospital Diamond Club

30 days annual leave

Job summary

Donnelly Group is seeking a Sales Administrator to join our team in Dungannon. You will provide essential administrative support to the Sales Department, handling vehicle orders, registrations and related documentation to ensure smooth delivery and first-class customer service.

You will manage DVLA paperwork, keep accurate records, and assist with new vehicle sourcing and delivery processes, while maintaining high standards of accuracy and efficiency in a busy automotive environment.

Qualifications

• Eligibility to work in the UK
• Strong organisational skills and attention to detail
• Excellent communication and interpersonal skills
• Ability to work to strict deadlines and maintain compliance with DVLA and internal guidelines
• Proficiency in Microsoft Office
• 5 GCSEs at Grade C or above to include Maths and English
• A minimum of 1 - 2 years experience in a similar role.

Responsibilities

• Complete new vehicle registrations using the online system
• Maintain accurate records for used car taxation programmes in line with company and legal requirements
• Ensure all DVLA documentation is accurately completed and submitted on time
• Process paperwork for cherished plate transfers, ensuring precision and compliance with regulations
• Ensure deal file documentation complies with internal policies and audit standards
• Accurately input vehicle orders onto the Manufacturer’s system, based on signed customer agreements
• Monitor and track vehicle movements within the managed supply system
• Promptly notify the Sales Office of all vehicles sold and registered
• Manage delivery documentation for incoming vehicles
• Support the ordering and sourcing of new vehicles as required
• Deliver high-quality administrative support to the Sales Team
• Respond to customer queries and requests efficiently, maintaining high levels of customer satisfaction
• Collaborate with internal departments to ensure seamless handover and delivery processes

Skills

People

Servicing

Job description

Job Title: Sales Administrator

Location: 59 Moy Road

Location: Dungannon Moy Road

As part of our exciting growth plans for 2026 and beyond, we are seeking a Sales Administrator to join our team. You will be an essential link between our customers and our sales team, ensuring a seamless and outstanding experience.

About The Role

The Role: To provide comprehensive administrative support to the Sales Department by ensuring accurate processing of vehicle orders, registrations, and associated documentation. This role plays a key part in ensuring the smooth delivery of vehicles and exceptional customer service standards.

You will be integral to the effective running of the department and will possess strong problem solving skills, you will be organised and can prioritise your work load and have great attention to detail. You take pride in being part of the Donnelly Group team and are keen to help colleagues with a hands‑on proactive approach to getting things done.

Key Responsibilities

• Complete new vehicle registrations using the online system
• Maintain accurate records for used car taxation programmes in line with company and legal requirements
• Ensure all DVLA documentation is accurately completed and submitted on time
• Process paperwork for cherished plate transfers, ensuring precision and compliance with regulations
• Ensure deal file documentation complies with internal policies and audit standards
• Accurately input vehicle orders onto the Manufacturer’s system, based on signed customer agreements
• Monitor and track vehicle movements within the managed supply system
• Promptly notify the Sales Office of all vehicles sold and registered
• Manage delivery documentation for incoming vehicles
• Support the ordering and sourcing of new vehicles as required
• Deliver high-quality administrative support to the Sales Team
• Respond to customer queries and requests efficiently, maintaining high levels of customer satisfaction
• Collaborate with internal departments to ensure seamless handover and delivery processes

You Will Need

• Eligibility to work in the UK
• Strong organisational skills and attention to detail
• Excellent communication and interpersonal skills
• Ability to work to strict deadlines and maintain compliance with DVLA and internal guidelines
• Proficiency in Microsoft Office
• 5 GCSE's at Grade C or above to include Maths and English (or predicted Grades)
• A minimum of 1 - 2 years experience in a similar role.

Desirable

• Previous experience in sales administration in an automotive environment.

Donnelly Group prides itself on putting customers first and having the best team to support this, so why not join us?

Additional Benefits

• Contributory Pension
• Life assurance scheme
• Cycle to work scheme
• Access to discounted Medical Plan with AXA
• Access to a subsidised Healthshield plan
• Company Health & Well being package which includes membership of Kingsbridge Hospital Diamond Club
• 30 days annual leave

This is not an exhaustive list of duties, and the post holder will be required to undertake any other reasonable duties discussed and directed by the line manager.

Donnelly Group is an equal opportunities employer.

The company reserves the right to expand the short-listing criteria to facilitate the short-listing process. We regularly review applications and reserve the right to close this advert early if we identify suitable candidates.

Skills Needed

People, Servicing

About The Company

The Donnelly Group has been synonymous with the motor industry in Northern Ireland since 1947 when Peter Donnelly started a vehicle repair and taxi business in Caledon on the border of Co Tyrone and Armagh. Since then the Donnelly Group has become the largest family-owned automotive company in Northern Ireland. We offer competitive salaries, industry-leading work-life balance, generous holiday allowance, continuous training and development, wide-ranging benefits, and an opportunity to give volunteering time back to the communities within which we serve through the Donnelly Group Foundation.

Company Culture

Our teams across all our branches get involved with fundraising for our nominated charity partner, through football tournaments, Donnelly Group bake‑off events, dragon boat racing, abseiling, cycling events as well as having a ‘Foundation Day’; a paid day off, to get involved with community projects. We like to feel that we work hard and play hard.

Required Criteria

• Eligibility to work in the UK
• Ability to work to strict deadlines and maintain compliance with DVLA and internal guidelines
• Proficiency in Microsoft Office
• A minimum of 1 - 2 years’ experience in a similar role.

Desired Criteria

• Experience in an administrative role
• Previous experience in sales administration in an automotive environment.

Closing Date Monday 24th August, 2026

Contract Type fulltime

Salary Based On Experience