Survivor Voice Coordinator

Changing Lives; Tees Valley; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Maternity Leave

Paternity Leave

Adoption Leave

Holiday Entitlement

Wellbeing Days

Birthday & BH Off

Pension

Life Cover

Private Health Insurance

Job summary

Changing Lives in Middlesbrough is seeking a Victim Voice Coordinator to develop survivor engagement for safe accommodation services. You will ensure survivors\' voices influence service delivery and wider system change.

You will build trusted relationships with survivors, create accessible participation opportunities, and champion survivor-led approaches. You will gather feedback from those affected by domestic abuse and other violence to inform improvements.

Qualifications

• Engagement with survivors
• Trauma-informed approach
• Data collection and analysis

Responsibilities

• Lead on developing survivor engagement opportunities for accommodation services.
• Gather, analyse and present feedback from survivors of domestic abuse and other violence.
• Build trusted relationships with survivors and champion survivor-led approaches.

Job description

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Reference: SEP20261928

Expiry date: 19:00, Wed, 4th Nov 2026

Location: Middlesbrough

Benefits: Maternity Leave 20w fully paid + up to 52w leave total. Paternity Leave 4w paid. Adoption same as Maternity Leave. 25 Days Holiday, +2 Wellbeing Days + your Birthday & Bank Holidays off. Pension, Life Cover at X4 Salary & Private Health Insurance

Middlesbrough Safe Accommodation Service is delivered by Changing Lives, providing a coordinated, trauma-informed, and recovery-focused response to those who are fleeing domestic abuse. This includes adult victims and survivors, their children and young people.

As part of our safe accommodation model, we provide safe and secure refuge accommodation for women and children. Alongside the refuge, the model also provides dispersed accommodation for individuals and families who may not be able to access traditional mainstream refuge or are ready for move on from refuge but require support during the transition into independent living.

The Victim Voice Coordinator will lead on developing meaningful engagement opportunities for individuals accessing our accommodation and support services, ensuring that their voices, experiences, and perspectives influence service delivery, development, and wider system change.

The postholder will build trusted relationships with survivors, create safe and accessible opportunities for participation, and champion survivor-led approaches across the service . They will gather, analyse, and present feedback from individuals who have experienced domestic abuse and other forms of violence against women and girls.

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