Supreme Housekeeper - Zero Hours

The Belfry; Sutton Coldfield; Hybrid; GBP 14,000 - 21,000; Full time

Benefits offered by this job

Free onsite parking

Complimentary meals during shifts

Discounts across the resort

Perkbox access

Job summary

The Belfry Hotel & Resort in Sutton Coldfield is seeking a Supreme Housekeeper to maintain guest rooms to a high standard and support the housekeeping team.

You will ensure cleaning excellence, perform deep and daily cleans, and liaise closely with the Housekeeping Manager and Supervisor, taking pride in your work and delivering exceptional guest experiences.

Qualifications

• Experience in housekeeping is preferred.
• The ideal candidate will be hard working, a team player, positive, enthusiastic and organised.

Responsibilities

• To ensure the highest level of cleaning standards are achieved.
• To carry out any additional deep clean or daily cleaning.
• To liaise closely with the Housekeeping Manager & Supervisor on a daily basis.
• To have pride and commitment in your area of work.

Skills

Housekeeping

Job description

The Belfry Hotel & Resort is an award-winning destination with 450+ luxurious rooms and suites, a selection of vibrant restaurants and bars, versatile event and meeting spaces and a relaxing leisure club and spa. Our three exceptional golf courses - including the legendary Brabazon - are celebrated around the world. Whether you're inspired by our iconic fairways, drawn to the tranquillity of the spa, excited by guest-facing roles, or energised by the work behind the scenes, you'll find your place within our dynamic and welcoming team.

The Belfry has undergone a major expansion and renovation with an investment of over £80 million, marking an exciting chapter in our history. The resort has been transformed with the addition of The Masters Suite, a stunning new event space, a state-of-the-art leisure club plus a host of other enhancements that elevate the Belfry experience like never before.

We believe in taking care of our team just as much as we do our guests. That's why we were named in the 2026 Caterer’s Top 30 Best Places to Work and the Sunday Times Top 10 Places to Work 2026.

Housekeeping

Our Housekeeping team is at the heart of every guest’s experience at The Belfry. From pristine guest rooms to sparkling public areas, they ensure the resort always looks its best. With a keen eye for detail, professionalism, and pride in their work, the team creates a welcoming environment that leaves guests impressed and delighted. Joining Housekeeping means being part of a dedicated, fast-paced team where your efforts directly contribute to unforgettable stays and lasting memories.

Salary

The hourly rate is £12.71, plus service charge.

About the role

As a Supreme Housekeeper you will be required to service guest bedrooms to a high standard

You will also be responsible for:

• To ensure the highest level of cleaning standards are achieved
• To carry out any additional deep clean or daily cleaning
• To liaise closely with the Housekeeping Manager & Supervisor on a daily basis
• To have pride and commitment in your area of work

About you

Experience in housekeeping is preferred and the ideal candidate will be hard working, a team player, positive, enthusiastic and organised.

In addition to this you will:

• Have a flexible approach to work and shift patterns
• Be standards driven and be able to deliver
• Have an exemplary attention to detail
• Be able to deal with guest enquiries in a friendly manner as you will be the face of the housekeeping team around the resort

Learning & Development

We invest in our people through hands‑on coaching, mentoring, and a wide range of in‑house training, supported by our online learning hub, The Belfry Campus. Apprenticeships across multiple roles offer nationally recognised qualifications, while our LEAD development programme supports career progression from entry level to senior leadership. We proudly promote from within wherever possible, with clear development pathways to help you reach your full potential.

Wellness

Your wellbeing matters. In partnership with The Burnt Chef Project, we offer mental health support and funded counselling, alongside life assurance, 24/7 GP access, health cash plans, and menopause support. Wagestream helps you manage your earnings and savings, while our Cycle2Work scheme and discounted gym memberships encourage a healthy lifestyle.

Showing Our Appreciation

We recognise and reward our teams through the Belfry Awards, long service recognition, loyalty rewards, and additional holidays. Enjoy generous discounts across the resort for you, friends, and family, plus everyday savings through Perkbox. Free onsite parking and complimentary meals during shifts are also provided.

Making a Difference

Sustainability and community are at the heart of what we do. Set within 550 acres, we are proud holders of Earthcheck, Green Tourism, and GEO certifications. Our ESG led approach drives meaningful community impact and charitable fundraising, alongside our commitment to environmental stewardship.

Our Values

Working here means being part of a supportive, values driven community. Our Belfry Beliefs - Make a Difference, Own Our Actions, Better Together, and Deliver Every Day - guide how we work, support one another, and succeed together.