Supporter Journey Executive (FTC)

Amnesty International UK

Greater London

On-site

GBP 32,000 - 42,000

Full time

14 days+
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Benefits offered by this job

27 days leave
Bank holidays
Wellbeing days
Pension contributions matched
6 months full pay for family leave
Flexible working

Job summary

Amnesty International UK (AIUK) is seeking a Supporter Journey Executive to develop and deliver engaging fundraising campaigns across direct mail, email, telemarketing and digital channels. You will manage projects from brief to delivery, collaborate with AIUK colleagues and external agencies, and use insight and performance analysis to optimise supporter experiences and income.

The role emphasises building long-term relationships with supporters, enabling deeper engagement with Amnesty's human

Qualifications

  • Experience delivering fundraising campaigns across multiple channels.
  • Ability to build effective relationships with colleagues, agencies and external partners.
  • Commitment to contributing to an inclusive and collaborative working culture.

Responsibilities

  • Develop and deliver engaging multi-channel supporter journeys and campaigns.
  • Manage projects from brief to delivery, coordinating with internal teams and external agencies.
  • Use insights and performance data to optimise supporter experiences and income.

Skills

Fundraising campaigns
Stakeholder management
Cross-channel communication
Project management

Education

Bachelor's degree or equivalent

Tools

CRM systems
Data analysis

Job description

Amnesty International UK (AIUK) has a simple aim: an end to human rights abuses. Independent, international and influential, we campaign for justice, fairness, freedom and truth wherever they are denied. If you want to use your skills, knowledge, and experience to help fight for human rights, you could be our new Supporter Journey Executive. About the role The Supporter Journey Team develops and delivers AIUK's cross-organisational strategy for deepening supporter engagement over time, working collaboratively across teams to create integrated supporter experiences. The team designs and delivers journeys for key supporter groups with a direct responsibility for financial supporter journeys to increase engagement and levels of giving. As a Supporter Journey Executive, you'll help build meaningful, long-term relationships with Amnesty International UK's supporters. You'll deliver engaging multi-channel fundraising and supporter engagement campaigns that inspire people to deepen their connection with our work and increase their support for human rights. Working across channels including direct mail, email, telemarketing and digital, you'll manage projects from brief to delivery, collaborating with colleagues across AIUK and with external agencies. You'll use insight, creativity and performance analysis to optimise campaigns, ensuring supporters have a positive and rewarding experience while helping to generate vital income for Amnesty's human rights work. More details can be found by downloading the job description from our careers portal.

The role may be for you if:
  • You're skilled in developing engaging fundraising campaigns across a range of channels
  • You can build effective relationships with colleagues, agencies and external partners
  • You're committed to contributing to an inclusive and collaborative working culture.
  • You understand how to create audience-focused communications that inspire action and build long-term relationships
Our Commitment to you
  • Inclusion, Diversity, Equity, and Anti-Racism (IDEA) are at the core of our values. We want to be an organisation that tackles structural inequality and prejudice as well as be an actively anti-racist organisation. This means taking a meaningful and equitable approach to supporting and developing you and others during your time with us.
  • New colleagues receive 27 days leave annually (29 after five years), as well as bank holidays (pro rated for part time) and 3 wellbeing days.
  • 2-5% employee pension contributions are matched at 6-9% and we offer 6 months full pay for family leave.
  • We offer flexible working such as compressed work patterns and job shares.
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