Supported Living Administrator

LLOYD'S REGISTER INTERNATIONAL; Wishaw; On-site; GBP 26,000 - 30,000; Full time

Benefits offered by this job

30 days annual leave

Permanent contract

Job summary

Lloyd's Register International seeks a Supported Living Administrator to assist Service Managers in delivering high-quality care and support to individuals. The role focuses on coordinating administrative tasks, scheduling, and maintaining information systems to ensure efficient service delivery.

Working 37 hours per week on a permanent basis, the administrator will also cover front-of-house duties, manage paperwork for people we work for, and provide flexibility for occasional out-of-hours

Responsibilities

• Plan and coordinate supportive structures to enable excellent care and support.
• Diaries and organise meetings; diarise meetings, send invites, take minutes.
• Communicate rota information to SOL Connect, staff teams and families.
• Ensure timely flow of information to and from SOL services.
• Scan, index and file important documents.
• Ensure paperwork is available in people's homes when required.
• Provide front of house cover and greet visitors, answer calls.
• Be flexible to occasional out-of-hours duties.
• Provide annual leave coverage for colleagues.
• Maintain information management systems and support staff in their use.

Job description

Accountable To: Executive Assistant

Salary: £26,135 per annum

Annual Leave: 30 Days inclusive of public holidays

Hours: 37 Hours per week

Location: Kirk Road, Wishaw

Contract Duration: Permanent

General Description

Our Vision is ‘A world in which everyone’s potential to live a good life is fulfilled’. We believe a ‘good life’ is one filled with the ordinary – the things we often take for granted. Love, friendship, belonging and the opportunity to use our skills and talents in places that appreciate them.

The Supported Living Administrator will support the work of Service Managers to ensure that the people SOL works for have the best possible care and support and are enabled to live the life of their choosing.

Job Purpose

The quality of the service SOL provides is dependent on the ability of the Supported Living Administrator to efficiently and effectively plan and coordinate the supportive structures that facilitate excellent care and support.

As a key resource for frontline service delivery the post holder will work alongside the people we support and their staff teams to ensure that all administrative operations run efficiently and smoothly.

Tasks and Responsibilities

Work in partnership with Service Managers to ensure that SOL can evidence best practice as required by external regulatory bodies such as the Care Inspectorate and Local Authority.

1. The Supported Living Administrator will ensure that the following events are planned and that evidence to support these is appropriately recorded in line with KPI’s. Duties include diarising meetings, sending invite letters/texts & minute taking at meetings as required.

• Reviews
• Interim Reviews
• Staff one to ones
• Staff Observations
• Staff Updates
• Team meetings
• Support Planning Events
• D&G Meetings

2. To communicate requested rota information to SOL Connect, staff teams and families.

3. To ensure the effective, efficient, and timely flow of information to and from SOLs services.

4. Complete scanning, indexing, and filing of the people we work for documents.

5. To ensure that all paperwork in relation to the people we work for is available in people’s homes as required.

6. Provide front of house cover e.g. greet visitors to SOL and answer incoming calls.

7. To be flexible – very occasionally some duties may take place out with normal working hours.

8. Provide annual leave cover for colleagues.

9. Maintain our information management systems and provide ongoing support to staff in relation to the use of these.

10. Any other associated duties that may be reasonably requested.

Please Note: This job description describes the practical purpose and main elements of the job. It is a guide to the nature and main duties of the job as they exist currently, but it is not intended as a wholly comprehensive or permanent schedule.