Supported Housing Coordinator

CIH International Housing Group; Birmingham; On-site; GBP 42,000 - 56,000; Full time

Benefits offered by this job

Local Government Pension Scheme

28 days paid annual leave

Healthcare plans

EV car benefit scheme

Discounted gym membership

Job summary

West Midlands Combined Authority is seeking a Supported Housing Coordinator to join the Homelessness Team within the Housing, Property and Regeneration Directorate in Birmingham. You will help deliver a regional Supported Housing Programme funded by MHCLG, coordinating with Birmingham and Coventry councils to increase quality housing support services and reduce homelessness.

You’ll design a regional strategy, build evidence through research, and manage partnerships across local authorities,

Qualifications

• Experience in supported housing, homelessness or closely related housing/social care field.
• Experience coordinating programmes or projects with multiple organisations and stakeholders.
• Experience developing strategies, action plans or policy frameworks and implementing them.

Responsibilities

• Coordinate delivery of the WMCA Supported Housing Funding Programme across the region.
• Lead the development of the West Midlands' first Supported Housing Strategy in line with policy and evidence.
• Design and oversee research to strengthen the evidence base for funding decisions.
• Build strong relationships with local authorities, housing providers and government partners.
• Commission and manage external research projects to support delivery.
• Develop monitoring and reporting frameworks, manage milestones, risks and outcomes.
• Coordinate opportunities for partners to share learning and innovation regionally.
• Produce reports and performance updates for senior leaders and governance groups.
• Monitor budgets, financial returns and grant claims ensuring value for money and governance.
• Represent WMCA at regional and national meetings to promote the programme.

Skills

Programme coordination

Partnership working

Strategic planning

Performance management

Data analysis

Budget monitoring

Stakeholder engagement

Education

Relevant professional qualification in housing/public policy

Tools

Microsoft Office (Excel, Word, PowerPoint)

Job description

We're looking for a Supported Housing Coordinator to join our Homelessness Team within the Housing, Property and Regeneration Directorate at the West Midlands Combined Authority.

This is a unique opportunity to play a central role in delivering a new regional Supported Housing Programme, funded by the Ministry of Housing, Communities and Local Government (MHCLG).

As the Supported Housing Coordinator, you'll coordinate the delivery of this ambitious programme, working closely with Birmingham City Council and Coventry City Council to increase the supply of good quality supported housing support services, with a primary focus on preventing and relieving single homelessness and reducing rough sleeping.

You'll also work with a wide range of partners to design a research and evaluation plan to build the evidence base that will shape future investment, lead the development of the region's first Supported Housing Strategy and support preparations for the implementation of the Supported Housing (Regulatory Oversight) Act 2023, helping to create a joined-up, coherent regional approach that brings together funding, quality, regulation and evidence.

This is a varied and rewarding role, combining programme coordination, partnership working, strategic planning, contract administration and performance management. Working across organisational boundaries, you'll bring together local authorities, housing providers, researchers and government partners to ensure the programme delivers lasting impact.

If you're passionate about designing out homelessness, improving life outcomes and helping to make the West Midlands a more inclusive region, we'd love to hear from you.

Please note that this role is a fixed term contract until 31st March 2029.

What you will be doing.

• Coordinate the delivery of the WMCA Supported Housing Funding Programme, monitoring progress, performance and outcomes across the region.
• Lead the development of the West Midlands' first Supported Housing Strategy, ensuring it reflects national policy, regulatory reform and emerging evidence.
• Design and oversee research and evaluation activity to strengthen the evidence base and inform future funding decisions.
• Build strong relationships with local authorities, housing providers, government departments and other regional partners.
• Commission and manage external research and consultancy projects to support programme delivery.
• Develop monitoring and reporting frameworks, ensuring delivery milestones, risks and outcomes are effectively managed.
• Coordinate opportunities for partners to share learning, best practice and innovation across the region.
• Produce reports, briefings and performance updates for senior leaders and governance groups.
• Monitor programme budgets, financial returns and grant claims, ensuring value for money and robust governance.
• Represent WMCA at regional and national meetings, promoting the work of the programme and influencing the future of supported housing.

About you

You'll be a collaborative and organised professional with experience of working in supported housing, homelessness or related housing or social care setting.

You'll enjoy bringing people together, managing complex programmes and turning strategy into action. You'll be equally comfortable analysing performance data, coordinating projects and building strong partnerships to achieve shared outcomes.

Above all, you'll be motivated by the opportunity to improve supported housing services and help shape the future of homelessness prevention across the West Midlands.

What's essential.

• Experience of working in supported housing, homelessness or a closely related housing / social care field.
• Experience coordinating programmes or projects involving multiple organisations and stakeholders.
• Experience developing strategies, action plans or policy frameworks and supporting their implementation.
• Experience producing reports, briefings or papers for senior leaders or governance boards.
• Strong partnership working skills, with experience building effective relationships across organisations.
• A good understanding of supported housing, including commissioning, funding, regulation and current policy developments.
• Knowledge of homelessness policy, legislation and the wider housing landscape.
• Strong analytical skills, with the ability to interpret data, research and financial information to support decision-making.
• Excellent written and verbal communication skills, with the confidence to influence a range of audiences.
• Strong organisational and programme management skills, including planning, monitoring progress and managing risks.
• The ability to manage competing priorities and deliver high-quality work to deadlines.
• Proficiency in Microsoft Office, including Excel, Word and PowerPoint.

Location.

The location for this role is Summer Lane, Birmingham with at least 2 days a week spent in the office.

Salary and benefits.

We advertise salary ranges, with new appointments typically starting at the lowest salary point. In exceptional cases, the salary point may be adjusted to secure the best candidate. This approach allows for potential year-on-year salary increases, offering progression and appropriate rewards to employees. Requests for salaries above the maximum advertised range will not be considered.

• Local Government Pension Scheme (one of the most generous pension schemes in the UK).
• Shared Cost Additional Voluntary Contribution scheme where you can build an additional pot of money alongside your pension with contributions exempt from Income Tax and National Insurance contributions (NICs).
• 28 days paid annual leave (with an option to purchase more) + Statutory days.
• EV car benefit scheme
• Healthcare plans.
• Discounted gym membership, will writing, and mortgage advice.
• An option to buy a bicycle, including e-bikes and adapted pedal cycles, at a discounted rate.
• 3 days of paid leave each year to volunteer.
• Interest-free financing through SmartTech to buy the latest technology
• Discounted shopping with over 2,000 big-name retailers, and more. You can now also obtain a Costco membership through the WMCA.
• Boundless unlocks unlimited entry to top-rated UK attractions and loads of extra benefits and discounts.
• Eye Care Scheme, offering a free eye test and a financial contribution towards your glasses.

Why join WMCA?

WMCA is laser-focused on improving the West Midlands, bringing economic growth, jobs, homes, and better journeys to the region. We target local needs where it matters most, ensuring everyone has a job that pays well and has access to safe and affordable places they can call home.

We put people and place at the heart of everything we do, working hand in hand with our partners to direct funding where it's needed most. What you do, really matters. Your expertise will help make a big difference, improving people's lives, every day.

Our Values and Behaviours.

Fostering an environment where people feel valued, included, supported, and proud to contribute to our region is important to us at the WMCA. Our behaviours are more than statements; they guide how we work, make decisions, and treat one another - they set the standards we hold ourselves to and the experience we want others to have.

• Collaborative - We work as one organisation, building trust, connection and shared purpose across teams, partners and customers to create the biggest impact for our region.
• Driven - Focussed on impact - leading with clarity, care and courage to deliver meaningful results for the West Midlands.
• Inclusive - Every voice matters - we create belonging, fairness and psychological safety so everyone can thrive.
• Innovative- We think future and act smarter - embracing curiosity, creativity and continuous improvement to shape the future.

Creating an inclusive workplace.

WMCA holds diversity accreditations, such as the RACE Code Quality Mark, Armed Forces Covenant (Gold status) and has been recognised as one of the Inclusive Top 50 Employers and The Times Top 50 Employers for Women. We're a Disability Confident Employer with 'Leader' status, committed to interviewing applicants with disabilities who meet all the essential role criteria.

We are also proud to be a Ban the Box employer, which means we do not ask about criminal convictions at the initial application stage, and will only ask after an offer is made as part of our onboarding checks, which helps us remove barriers for people with past convictions and supporting fair opportunities for all.

We recognise that certain groups, such as women and people of colour, may be less likely to apply for roles if they feel they do not meet all the requirements. However, we encourage individuals who are passionate about the role and want to make a difference to still apply. We value potential and encourage applicants to highlight their skills, including transferable ones, even if they don't fit the traditional "perfect candidate" mould.

We gladly consider part-time, flexible, and job share arrangements, so please don't let these factors deter you from applying.

Right to Work in the UK

Proof of Right to Work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed.

Non-UK applicants (excluding Ireland) would be required to hold a relevant Visa from the UK Visas and Immigration (UKVI).