Support Worker / Young People

AWD online; Frome; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading organization is seeking a Support Worker to provide exceptional assistance to young people aged 16-25. The role involves creating a safe environment, helping navigate housing pathways, and enhancing independence. Applicants should possess strong communication skills, organizational capabilities, and a commitment to equal opportunities.

Benefits

Enhanced sick pay

Cycle to work scheme

20% discount on childcare

Access to health & wellbeing centre

Free online gym classes

Corporate discounts at Fusion Lifestyle gyms

Qualifications

• Experience working with young people aged 16–25.
• Full Driver's Licence and Access to a Vehicle.
• Knowledge of support agencies for young people.

Responsibilities

• Support young people in housing and community settings.
• Assist in providing accommodation and community-based support.
• Manage housing duties including administration and safety tasks.

Skills

Communication

Organizational Skills

Teamwork Skills

Conflict Resolution

Listening Skills

Empowerment

Tools

Microsoft Office

Outlook

Job description

We have a fantastic new job opportunity for a Support Worker who has experience working with young people aged 16–25, and who demonstrates empathy, patience, and dedication to providing exceptional support.

As a Support Worker, you will work as part of a team to create a safe and welcoming environment for young people within housing projects and the community.

Your role will involve helping young people navigate the housing pathway to improve their quality of life and independence.

DUTIES

Your responsibilities as a Support Worker will include:

• Supporting young people in housing and community settings to develop skills for independent living.
• Assisting the organization in providing support across various areas, including both accommodation and community-based work, helping those who are not housed to find and set up accommodation for independent living.
• Supporting young people through each stage of their journey with the organization, helping them progress along the housing pathway to achieve the five key outcomes: Being Healthy, Staying Safe, Enjoying and Achieving, Making a Positive Contribution, and Economic Well-being.
• Managing housing duties such as administration, rent collection, repairs, health and safety tasks, ensuring a safe and welcoming environment for clients and staff.

CANDIDATE REQUIREMENTS

• Ability to be innovative, take initiative, and plan your workload independently.
• Strong organizational and administrative skills.
• Effective communication skills, both written and verbal.
• Ability to work in a stressful or hostile environment, demonstrating assertiveness and conflict resolution skills.
• Teamwork skills, including supervising others, openness, honesty, and receptiveness to constructive criticism.
• Good listening skills.
• Ability to empower and enable young people through your work.
• Commitment to equal opportunities and non-judgemental practice.
• Knowledge of support agencies and networks for young people aged 16–25.
• Ability to share knowledge effectively in one-to-one and group settings, both informally and formally.
• Proficiency in IT, including Microsoft Office and Outlook.
• Must hold a Full Driver's Licence and have Access to a Vehicle.

BENEFITS

• Enhanced sick pay, compassionate leave, and emergency dependent leave.
• Cycle to work scheme.
• 20% discount on childcare at our childcare settings.
• Access to our health & wellbeing centre in Bath for £15/month.
• Free online gym classes.
• Staff events and a departmental intranet for news and updates.
• Corporate discounts at Fusion Lifestyle gyms in Mendip/Somerset for £38/month.

This role is subject to a clear enhanced DBS check, including the child barring section.