Support Worker – Sunderland (x8)

Tyne Housing; Sunderland; Hybrid; GBP 19,000 - 23,000; Full time

Job summary

Tyne Housing is recruiting Support Workers for a new short-term accommodation service in Sunderland, providing 24/7 staffing to people experiencing homelessness with complex needs. You will deliver person-focused support and activities to help residents build confidence and move toward lasting independence.

Roles operate on a double-cover basis with overnight supervision; some day and night shifts on a six-week rota.

Qualifications

• Experience with vulnerable people may be useful.
• Empathy, good communication and listening are essential.

Responsibilities

• Provide safe service with overnight supervision.
• Process referrals at any time of day or night.
• Deliver person-focused support and activities to residents.

Skills

Empathy

Communication skills

Active listening

Job description

An exciting new accommodation service in Sunderland will provide 7 bed spaces alongside intensive support and management services to people living multiple and complex needs.

Our new short term temporary accommodation service is commissioned by Sunderland City Council, providing 24/7 staffing to people experiencing or at risk of homelessness; many of these people will be vulnerable and may have complex support needs. Our Support Workers will work with our residents to deliver person-focused support and activities that will help them to develop and grow, boosting their confidence and belief in themselves and giving them the next opportunity to move forward, in a lasting way, into true independence.

Support Workers will work on a double cover basis to provide a safe service with overnight supervision and ensure sufficient support is available for the resident group, with the ability to process referrals at any time of day or night. Some experience of working with vulnerable people may be useful but what’s really important is having empathy, communicating well, and listening. It’s a challenging job but an incredibly rewarding one.

PLEASE NOTE - WHILE THERE ARE EIGHT POSITIONS AVAILABLE, ONLY TWO OF THESE WILL BE EXCLUSIVELY DAY SHIFTS; THE OTHER VACANCIES WILL CONSIST OF DAY AND NIGHT SHIFTS OVER A SIX-WEEK ROTA.

Note: We do not accept CVs. Successful applicants will undergo an enhanced disclosure and barring check.

Tyne Housing Association Ltd is an Investor in People and Equal Opportunities Employer.

Tyne HA is a registered society under the Co-operative and Community Benefits Societies Act 2014 number 21011R and is a charitable housing association.