Support Worker - Single Homeless Pathway - 21 Hours

Southern Housing; Newport; Hybrid; GBP 18,000 - 24,000; Part time

Job summary

Southern Housing is seeking caring, empathetic staff to deliver person-centred care across supported housing schemes and the local community. You’ll work to individual care plans, promote dignity and independence, and join a supportive Care & Support team based in Newport.

The role is part-time (21 hours/week) with evenings and weekends, possible sleep-ins, and on-call duties. A DBS check is required, and full training is provided to new staff.

Qualifications

• A minimum of 5 GCSEs (or equivalent) including Maths and English
• Willingness to work towards an NVQ Level 2 in Care (or equivalent)
• No previous experience is required - full training and support will be provided.

Responsibilities

• Provide care and support aligned with individual care plans to promote independence and inclusion
• Move and handle residents safely and with care
• Be flexible to work evenings, weekends, sleep-in duties and on-call rotas while supporting a team

Skills

Caring

Empathetic

Relationship building

Safeguarding

Calm under pressure

Equality & inclusion

Moving & handling

IT basics

Flexible shifts

Teamwork

Strong communication

Education

GCSE Maths

GCSE English

NVQ Level 2 in Care

Job description

About The Role

We’re looking for caring, positive people to join our team and help us provide personalised, high quality support to the residents and individuals who use our services.

You’ll be part of a supportive team delivering care across our supported housing schemes, extra care services and within the local community. You’ll provide care and support in line with individual care plans, helping people to live as independently as possible while promoting dignity, choice and inclusion.

This is a part-time role working 21 hours per week.

This is a hands on role that requires flexibility. You’ll be expected to work evenings and weekends where required and may undertake sleep in duties or take part in an on call rota. The role also involves physically demanding tasks, including moving and handling, and responding calmly in emergency situations.

Our CQC registered office is in Newport, Isle of Wight.

About you

• A caring and empathetic approach, with the ability to build positive, trusting relationships
• The ability to deliver care and support in line with individual care plans, promoting independence, choice and inclusion
• An understanding of safeguarding responsibilities, with confidence following procedures and reporting concerns
• The ability to remain calm and professional in emergencies and challenging situations
• A commitment to equality, dignity and anti discriminatory practice
• The physical ability to undertake moving and handling tasks
• Basic IT skills to maintain accurate records and reports
• Flexibility to work evenings, weekends, sleep in duties and on call rotas
• Strong communication skills and the ability to work effectively as part of a team

Qualifications & development

• A minimum of 5 GCSEs (or equivalent) including Maths and English
• Willingness to work towards an NVQ Level 2 in Care (or equivalent)
• No previous experience is required - full training and support will be provided.

Successful candidates will be subject to an Enhanced DBS check.

About the team

You’ll be part of our Care & Support service, delivering CQC regulated, person centred care to people with a range of support needs.

The service focuses on helping people live independently, achieve their goals and remain active within their communities. We support individuals with their wellbeing, safety and daily living, tailoring our approach to meet each person’s unique needs.

Working as part of a supportive team, you’ll help deliver care that promotes dignity, choice and inclusion, ensuring people feel safe, supported and empowered in their daily lives.

About Us

At Southern Housing, our residents are at the heart of everything we do. As one of the largest housing providers in the UK with over 77,000 homes across London, the Southeast, the Isle of Wight, and the Midlands, we give over 167,000 people somewhere affordable to call their own! We also understand the difference that safe, secure, and affordable homes can make to people’s lives.

A career at Southern Housing will allow you to make a difference every day you come to work. Working in the housing sector with us will bring fresh challenges and give you the opportunity to grow and develop, too.