Support Worker - Mental Health

P+S Care and Support Services; Chelmsford; On-site; GBP 24,000 - 29,000; Full time

Benefits offered by this job

Annual leave

Pension

Wellbeing & discounts

Death in service

Training & development

Job summary

P+S Care and Support Services in Chelmsford is seeking a compassionate Support Worker to provide practical, emotional and social support to adults with enduring mental health needs, helping them work towards independence and personal recovery goals.

You will assist with tenancy sustainment, access to community services, and liaise with GPs and social services, while maintaining accurate records and contributing to support plans.

Qualifications

• Experience working with adults with enduring mental health needs or in a similar support setting.
• Experience with people with complex needs or dual diagnosis is advantageous.
• Able to work independently and as part of a team.
• Strong communication and professional boundaries.

Responsibilities

• Provide person-centred support in clients' homes and community to achieve recovery goals.
• Assist with tenancy sustainment, benefits, healthcare, education, employment and community engagement.
• Liaise with GPs, social services, mental health teams and other services.
• Maintain accurate support records and contribute to support plans and risk assessments.

Skills

Compassionate

Communication skills

Reliability

Team player

Job description

Location: Chelmsford, Essex
Salary: £26,298.11 per annum
Contract: Permanent, 37.5 hours per week
Working Pattern: 7-day rolling rota, including evenings and one weekend in every two

About the Role

We are recruiting for a Support Worker to join a specialist support service in Chelmsford.

The role involves providing practical, emotional and social support to adults with enduring mental health needs, helping individuals work towards greater independence and achieve their personal recovery goals.

You will work alongside clients to identify their goals, develop resilience and practical life skills, maintain their accommodation and access appropriate services and opportunities within the community. The role also involves working with individuals with complex needs and dual diagnosis, where required.

You will be expected to work across different services and locations, building positive relationships with clients, colleagues and external professionals.

About You

We are looking for someone who is compassionate, reliable and able to build positive, professional relationships with people from a range of backgrounds.

Ideally, you will have experience of working with adults with enduring mental health needs or within a similar support setting. Experience of working with people with complex needs, dual diagnosis or supporting individuals towards greater independence would be advantageous.

You should be confident working independently while also contributing effectively as part of a wider team. Good communication skills, professional boundaries and the ability to recognise when someone may need additional support are essential.

The successful candidate will also need to be flexible as the service operates across 7 days, with shifts generally between 8:00am and 9:30pm. This is a rolling rota with one working weekend approximately every two weeks, meaning you will not be required to work every weekend. The rota is arranged in advance and flexibly according to the needs of the service.

Key Responsibilities

The role will include providing person-centred support in clients' homes and within the community, helping individuals work towards agreed recovery goals and supporting them to develop greater independence.

You will assist with areas such as tenancy sustainment, benefits, healthcare, education, employment and community engagement, as well as liaising with external agencies including GPs, social services, mental health teams and other relevant services.

You will also be responsible for maintaining accurate support records, contributing to support plans and risk assessments, and ensuring that support is delivered in line with relevant policies and procedures.

What We Offer

• £26,298 per annum
• 22 days annual leave plus bank holidays, increasing to 25 days after 3 years
• Workplace pension
• Company sick pay after 12 months' service
• Employee benefits including discounts, wellbeing support, online GP services and gym savings
• Death in service benefit of twice annual salary
• Training and ongoing development opportunities

Please note that visa sponsorship is not available for this role. Successful applicants will be required to complete Right to Work, employment/career and Enhanced DBS checks.

The organisation is committed to equality, diversity and inclusion and welcomes applications from candidates from all backgrounds. Reasonable adjustments can be made throughout the recruitment process where required