Support Worker

Confidential; Ilford; On-site; GBP 14,000 - 17,000; Part time

Benefits offered by this job

Annual leave up to 30 days

Pension contributions up to 8%

Life assurance (3x Pensionable Salary)

Discounts and Blue Light Card access

Fully paid induction and training

ILM courses and apprenticeship schemes

Cycle to work scheme

Employee Assistance Programme 24/7

Wellbeing resources

Staff awards

Free DBS

Diversity and inclusion commitments

Job summary

Look Ahead is recruiting a compassionate Support Worker for our Mental Health service in Redbridge. The role is 20 hours per week with a salary of £15,412 per annum. The service operates 24/7 with a focus on transforming lives and providing safe, supportive accommodation.

We offer extensive learning and development, ILM courses, pension contributions, and a range of wellbeing benefits to help staff thrive in a challenging but rewarding environment.

Qualifications

• Essential: Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector.
• Desirable: Experience working in mental health.

Responsibilities

• Building supportive, trusting relationships with customers and creating a positive atmosphere.
• Working proactively with other members of the team to handle the service caseload and administrative responsibilities.
• Conducting key work sessions to achieve Support Plan goals.
• Ordering/storing and administering customers' medication; training and induction will be provided.
• Ensuring ongoing assessment and management of risks with a positive risk-taking approach.
• Providing support with daily living activities, including budgeting, cooking, and establishing a nightly routine.
• Supporting customers to maintain a healthy environment and personal hygiene.

Skills

Compassionate

Education

NVQ Level 2/3 or equivalent

Job description

Support Worker

We're looking for a compassionate and resilient Support Worker to join our Mental Health service located in Redbridge.

£15,412.00 per annum, working 20 hours per week.

Want to feel in control of your career? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Our benefits include:

• Annual leave increasing up to 30 days with length of service
• A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply)
• Exclusive discounts and cashback via Reward Gateway and opportunity to buy a Blue Light Card
• Fully paid induction programme and further training
• ILM courses and Apprenticeship Programmes
• Cycle to work scheme
• Employee Assistance Programme for 24-7 confidential support
• Online wellbeing resources
• Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
• Free DBS
• All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

Well House is a crisis house supported accommodation service that supports individuals for between 14 and 21 days as an alternative to requiring hospital admission for their mental health needs. The service works closely in partnership with a multi-disciplinary team in order to meet individual needs, manage risk and support individuals to achieve positive outcomes.

The service operates 24 hours a day, 7 days a week to ensure members of the local community are able to access critical mental health support at all hours. The service receives referrals primarily from a local hospital emergency department and crisis lines and may receive these referrals at any time of day or night. The manager will also raise awareness of male domestic abuse.

The working pattern for this role is:

• Involves shift work 7 days a week, 8 hours per shift
• Early 8-4pm
• Late 2-10pm

What you'll do:

• Building supportive, trusting relationships with customers and creating a positive atmosphere
• Working proactively with other members of the team to handle the service caseload and administrative responsibilities
• Conducting key work sessions as required, that are innovative and engaging in order to achieve Support Plan goals
• Ordering/storing and administering customers medication, training and induction will be provided.
• Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
• Providing support with daily living activities, including practical assistance to support customers to independent living e.g. budgeting, cooking, establishing a night time routine
• Supporting customers to maintain a healthy environment and where appropriate assisting them to clean their accommodation and maintain good personal hygiene

About you:

• Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
• Approachable and open behaviour
• Prefers working as part of a group or team
• Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
• Has a practical and logical mind and is naturally well organised
• Flexible
• Open to feedback and self development
• Thrives on change and enjoys dynamic diverse environments
• Is confident with high levels of self-esteem

What you'll bring:

• Essential: Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector
• Desirable: Experience working in mental health

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

• We focus on Excellence and innovation.
• We are Caring and Compassionate.
• We are Inclusive and Trusted.
• We work in Partnership and are One-Team.
• Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see our website for the full job description