Support Worker - Memory Assessment Service

NHS Jobs; Stockport; On-site; GBP 20,000 - 23,000; Full time

Job summary

NHS Jobs is seeking a Support Worker for the Memory Assessment Service in the UK. The role involves supporting the clinical team, assisting in memory clinics post-diagnosis, and helping patients and carers access services.

It requires good communication, care planning, and ability to signpost to relevant resources. You will work within the Memory Service, liaising with patients, carers, and external providers, and participate in group sessions and supervision as required.

Qualifications

• Experience in dementia care and patient support.
• Ability to signpost and refer to services.
• Strong communication and engagement with MDT and supervision processes.

Responsibilities

• Support patients and carers in clinic after diagnosis and assist in care planning.
• Provide information and signpost to services as needed.
• Support diagnosis clinics and post-diagnosis pathways.
• Assist in cognitive assessments where required (e.g., Addenbrookes).
• Participate in MDT meetings and supervision sessions.
• Contribute to discharge planning and data collection.

Job description

Support Worker - Memory Assessment Service

The post holder will be expected to work within the Memory Service and offer support to the clinical team. A key role of the Support Worker will involve supporting the diagnosis clinics and ensuring a point of contact following diagnosis. The role will provide a link between the Memory clinic, patient and other external providers to ensure a consistent care delivery and assist in accessing services as needed, making referrals as required. Contribute to the understanding and knowledge the patient and carer have around dementia to assist them following diagnosis. Attend and participate in team meetings and group clinical supervision as well as individual Managerial supervision. Support the MH practitioners within the Memory Clinic process and with cognitive assessments such as Addenbrooks. Support the development of the post diagnosis pathway and facilitate group sessions as required.

Main Duties & Responsibilities

• To support the patients and carer in clinic following diagnosis and assist in the care planning and signposting as needed.
• To work within the limitations of the post seeking help and advice when unsure or any unmet need or risk and reporting concerns to a qualified member of staff/ line manager.
• To be able to offer appropriate advice to carers and patients to reduce distress and promote wellness in Living with Dementia.
• Contribute to the development of the Memory assessment and post diagnosis pathway.
• Increase understanding of Dementia/ MCI.
• Receive training in areas within the limitations of the role on areas such as CST and treatments.
• Assist in the organisation and suitability of post diagnosis groups.
• Contribute and assist in the post diagnosis sessions on offer from the memory clinic.
• Contribute to the discharge planning.
• Understanding and use of Patient EPR such as PARIS.
• Be able to document clear and concise case notes.
• Assist in any Audits or data collection directly related to MAS.
• Develop and review resources for patients and carers that can be given at the point of diagnosis.
• To show high level of competency in communication and autonomy.
• Work collaboratively with the wider MDT.
• Adhere to Trust/Borough policies, procedures and guidelines.
• To attend mandatory training sessions
• To participate in regular monthly supervision sessions and annual appraisals.
• To participate in regular clinical supervision.