Support Worker Linby

Nottingham Community Housing Association; East Midlands; On-site; GBP 24,871 - 25,371; Full time

Benefits offered by this job

Wellbeing plan

NCHA pension

Free DBS checks

£250 referral bonus

Generous annual leave

Free healthcare cash plan

Company social events

Enhanced maternity, paternity and \u

Free training and development

Access to cycle to work and discounted

Job summary

Nottingham Community Housing Association (NCHA) is seeking a dedicated Support Worker for Sherwood House in Linby. You will provide practical and emotional support to 19 residents, helping them live as independently as possible while respecting their choices and preferences.

The role requires prior hospitality or care experience, great communication, and a caring approach aligned with NCHA’s values. A rota including weekends is expected, with a 37-hour week and a salary of £24,871–£25,371 per

Qualifications

• Previous experience in hospitality or strong customer service skills.
• Experience in a care role is highly desirable.
• Understanding of age-related health needs.
• Excellent communication skills and attention to detail.
• Sharing our NCHA’s CLEAR values.

Responsibilities

• Help residents live independently while respecting preferences.
• Assist with personal hygiene and personal care.
• Encourage community engagement and social activities.
• Offer companionship and emotional support.

Skills

Hospitality experience

Customer service

Job description

Salary: £24,871 - £25,371 per annum

Location: Linby

Hours: 37

Closing Date: 21/08/2026 23:59

This is a {Advertised Permanent / Temporary}, {Advertised Full Time / Part Time} vacancy that will close in a month at 23:59 BST.

The Vacancy

Do you have experience in hospitality or customer service? Would you like to make a real difference in the community away from the noises of the city, surrounded by a bed of greenery? If so, we have a fantastic opportunity for you to join our Sherwood House team as a Support Worker, and we'd like to show you in this video why this is a great place to work.

Did you know that NCHA is officially a Great Place To Work? In fact, we’re included in the top 50 super-large workplaces by Great Place To Work UK. Take a look at our working life, benefits, and values, to see why 77% of our colleagues say we’re a great place to work.

Please note that we are not currently offering visa sponsorships.

The Service

Sherwood House is a registered care home which runs 24 hours a day, 365 days a year. We provide person-centred care and support to 19 elderly residents who have chosen this home as their place to retire and live happily ever after. Like them, you will also feel a change of pace thanks to the home’s scenery, as it is situated in the small village of Linby who won Nottinghamshire's "best kept village" award in 2013. A local tale recounts that the humble pancake was invented by the women of Linby to celebrate the defeat of Danish invaders.

Working Hours

All successful candidates will be required to work on a rota basis over a 24-hour period, including weekends and bank holidays; a bonus is paid for waking nights. Shift Patterns include: 07:00-15:00, 08:00-13:00, 08:30-12:30, 13:30-21:30, 07:00-14:30, 14:00-21:15, and 21:15- 07:15 waking nights.

The Role

As a Support Worker at Sherwood House, you will play a vital role in providing practical and emotional support to our residents. Your main responsibility is to help residents live as independently as possible, while respecting their choices and preferences.

• Supporting residents with personal hygiene and personal care
• Encouraging community engagement and social activities
• Offering companionship and emotional support

What We’re Looking For

We are seeking a friendly, calm, and resilient individual who is passionate about delivering high-quality care.

Essential Skills And Experience

• Previous experience in hospitality or strong customer service skills
• Experience in a care role is highly desirable
• Understanding of age-related health needs
• Excellent communication skills and attention to detail value
• Sharing our NCHA’s CLEAR values.

If you are enthusiastic about protecting human rights, promoting choice and independence, and helping people live meaningful lives, we would love to hear from you!

Travelling to Sherwood House

Due to its location, candidates who can drive are highly desirable, as the home is a 7-minute drive from the High Street in Hucknall. Candidates travelling from Mansfield can use the 141 bus service to Nottingham to arrive to project, but this service is not available for colleagues finishing at 9.30pm.

Interviews will be done on 3rd, 4th, 5th, 7th, 10th, 12th and 13th August; we reserve the right to close this vacancy early if enough interest is received.

As an Equal Opportunities and Disability Confident Employer, NCHA welcomes applications from all suitably qualified candidates including those from Black, Asian and minority ethnic groups and disabled candidates.

As part of our LGBT Allies Programme, we also welcome applications from members of the LGBT community and encourage inclusivity in the workplace.

The Company

We’re Nottingham Community Housing Association, known to many as NCHA. We’ve been around since 1973, and we're really proud of that. We're more than just a housing association: we deliver care and support to people all over the East Midlands. Read our story to find out more about us.

Some Benefits

• Wellbeing plan
• NCHA pension
• Free DBS checks
• £250 referral bonus
• Generous annual leave
• Free healthcare cash plan
• Company social events
• Enhanced maternity, paternity and adoption leave and pay
• Free training and development
• Access to cycle to work and discounted bus pass schemes

Documents

Helping Our Customers - DownloadEquality Diversity and Inclusion Strategy - DownloadSupport Worker for Older Persons - Role Profile - April 2025.docx - Download