Young People's Support Worker - Nottingham

Nottingham Community Housing Association

Nottingham

On-site

GBP 25,000 - 26,000

Full time

38 hours ago

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Benefits offered by this job

Wellbeing

Pension

Free DBS checks

Referral bonus

Annual leave

Free healthcare

Cycle to work scheme

Bus pass discounts

Training and development

Company social

Maternity/paternity leave

Job summary

Nottingham Community Housing Association (NCHA) is seeking a compassionate Support Worker for Branching Out South in Nottingham. You will support young people aged 16-21 to build confidence, independence and access opportunities for education and housing pathways.

The role is full-time (37 hours per week), predominantly weekdays with some evenings and occasional weekend work. Driving licence and access to a vehicle are essential, with travel to sites across Nottinghamshire expected.

Qualifications

Experience working with young people
Ability to travel between sites across Nottinghamshire
Willingness to undertake safeguarding responsibilities
Positive, resilient and patient attitude

Responsibilities

Support young people to develop independence and life skills
Develop, implement and review individual support plans
Assist with budgeting, cooking and daily living tasks
Encourage engagement in education, employment and training
Promote safe and supportive environment for a group
Maintain accurate records and support safeguarding duties
Collaborate with external agencies and professionals

Skills

Communication skills

Interpersonal skills

Professional boundaries

Driving licence

Tools

Basic IT skills

Job description

Salary: £24,871 - £25,371 per annum

Location: Nottingham

Hours: 37

Closing Date: 06/09/2026 23:59

This is a {Advertised Permanent / Temporary}, {Advertised Full Time / Part Time} vacancy that will close in 15 days at 23:59 BST.

The Vacancy

At NCHA, we believe every young person deserves the support and encouragement to achieve their goals and build a brighter future.

We’re looking for a compassionate and motivated Support Worker to join our friendly and supportive team at Branching Out South. You'll work alongside young people aged 16-21, helping them develop the confidence, skills and independence they need to thrive and move on to permanent accommodation.

Role Overview

As a Support Worker, you'll play a vital role in supporting young people living semi-independently. You'll help them achieve their goals, develop essential life skills and access opportunities that enable them to live independently and make meaningful use of their time. You'll have the opportunity to build trusted relationships while empowering young people to make informed choices about their future.

Key Responsibilities

In this role every day can be different, but parts of your day may look like:

Supporting young people to develop independence, confidence and life skills.
Developing, implementing and reviewing individual support plans and risk assessments.
Helping young people access education, employment and training opportunities.
Supporting with daily living activities, including budgeting, managing bills, cooking and household responsibilities.
Encouraging participation in leisure activities and engagement within the local community.
Working collaboratively with external agencies and support networks.
Advocating for young people and work closely with external agencies and professionals.
Maintaining accurate records and contribute to safeguarding responsibilities.
Promoting a safe, positive and supportive environment for young people and colleagues.

For a more detailed overview of the role, please take a look at the attached role profile.

Working pattern

This is a 37-hour role, predominantly Monday - Friday, 9am - 9pm, working shifts of 7-8 hours per day. Occasional weekend work will be required, and we will need you to be flexible to the needs of the service and our young people.

Our main office site is based in Carlton; however we have properties dispersed in the community across Nottinghamshire, therefore you must be willing to travel to different locations to provide support. A driving licence and access to a vehicle is essential, unless a disability precludes this.

Ideal candidate

We're looking for someone who is positive, resilient and passionate about supporting young people. Change can sometimes be hard so you could face behaviours that challenge, your patient and assertive nature will make sure this doesn’t escape and make sure there are positive outcomes consistently.

You'll have experience of working with young people, either professionally or in a voluntary capacity, alongside an understanding of the challenges they may face. You'll be a confident communicator who can build positive relationships while maintaining professional boundaries.

You’ll Also Have

Excellent communication and interpersonal skills.
The ability to maintain professional boundaries and confidentiality.
Basic IT skills and the ability to maintain accurate records.
The ability to manage challenging situations calmly and professionally.
A positive attitude and a proactive approach to supporting others.
A genuine commitment to helping young people achieve their potential.

Why join us?

This is an opportunity to be part of a service that makes a real difference to young people's lives. You'll join a dedicated and supportive team that celebrates progress, values individuality and helps young people achieve greater independence.

Did you know that NCHA is officially a Great Place To Work?

In fact, we’re included in the top 50 super-large workplaces by Great Place To Work UK. Take a look at our working life, benefits, and values, to see why 77% of our colleagues say we’re a great place to work.

All successful candidates will be required to take a short numerical and literacy test prior to the interview.

Please note that we are not currently offering visa sponsorship.

Previous applicants and colleagues re‑applying will be reviewed at the manager’s discretion. We may close this vacancy early should we receive sufficient interest.

As an Equal Opportunities and Disability Confident Employer, NCHA welcomes applications from all suitably qualified candidates including those from Black, Asian and minority ethnic groups and disabled candidates. Male Support Workers are currently under-represented in this area and we particularly welcome suitable applications.

The Company

We’re Nottingham Community Housing Association, known to many as NCHA. We’ve been around since 1973, and we're really proud of that. We're more than just a housing association: we deliver care and support to people all over the East Midlands. Read our story to find out more about us.

Some Benefits