Support Worker Sutton In Ashfield

Nottingham Community Housing Association; Sutton-in-Ashfield; On-site; GBP 25,000 - 26,000; Full time

Benefits offered by this job

Free DBS checks

Pension

Free training and development

Discounted bus pass schemes

Job summary

Nottingham Community Housing Association (NCHA) is seeking a compassionate Support Worker to help residents at Ashland Road West in Sutton-in-Ashfield. You will provide person-centred care and support with daily living tasks in a friendly, values-driven team.

The role includes assisting with health appointments, medication administration, personal care, and engaging in learning opportunities. Full training provided; some shifts involve early mornings, evenings and waking nights with a welcome

Qualifications

• Compassionate and values-driven, with a caring approach.
• Willingness to learn and adapt to training.
• Able to read, follow and record information accurately and communicate professionally.
• Competent IT user including Word, emails and records updates (training provided).

Responsibilities

• Support service users to live as independently as possible.
• Assist with personal care, day trips, activities and routines.
• Administer medication and accompany health appointments.
• Encourage engagement in learning opportunities and everyday tasks.
• Handle domestic tasks like cooking, cleaning and laundry.

Skills

Empathy

Team player

IT literacy

Job description

Salary: £24,871 - £25,371 per annum

Location: Sutton In Ashfield

Hours: 37 or 30

Closing Date: 30/08/2026 23:59

This is a {Advertised Permanent / Temporary}, {Advertised Full Time / Part Time} vacancy that will close in 15 days at 23:59 BST.

The Vacancy

Are you a caring, friendly individual who wants to get into the world of social care with a reputable, values-based organisation? Would you like to make a real difference in the community?

Did you know NCHA was officially ranked as one of the UK’s best places to work? This year, we were officially ranked as the 41st UK’s Best Workplace™ by Great Place to Work UK. Take a look at our working life, benefits, and values, to see why 77% of our colleagues say it is a great place to work.

Please note that we are not currently offering visa sponsorships.

The Service

Ashland Road West is a registered care home located in Sutton-in-Ashfield. We provide person-centred care to ten service users with moderate to profound learning disabilities, physical disabilities, communication needs and complex healthcare related requirements. We support people with behaviours that challenge and provide full training to our colleagues to be confident in their supporting abilties. Every day, we do all we can to help our service users be as independent as possible by working together as a team and having their best interests at the heart of everything we do. We are looking for an enthusiastic team player to come and join our family of expert colleagues.

“Every day is different, and every day feels meaningful. We don't just provide care, we help people live the lives they choose. Knowing you've made a positive difference to someone's day is what keeps me motivated” – Current Colleague

The Role

As a Support Worker, your role will involve helping service users to live as independently as possible. The life of a Learning Disability Support Worker includes supporting service users with personal care, day trips out, playing games, sensory experiences and even watching the odd movie!

In addition to this, some of your main duties will include but are not limited to:

• Supporting with visits to health appointments, day trips and holidays
• Administrating medication
• Providing emotional support
• Supporting and encouraging engagement in learning opportunities
• High levels of personal care including washing, bathing, dressing and feeding service users – full training provided
• Assisting service users with domestic tasks such as cooking, cleaning and laundry
• Using hoists, wheelchairs and other equipment as required by each service user – full training provided
• Supporting individuals with challenging behaviour (full training provided)

Please note that due to the needs of our service users, there are high levels of moving & handling and risk management involved in the role; as such, you will need to be willing and able to undertake these duties.

About You

We are looking for a compassionate, reliable, and values-driven individual who is passionate about supporting people with learning disabilities to live happy, fulfilling, and independent lives. Previous care experience is welcomed but not essential. We value individuals with the right attitude, caring nature, and commitment to making a positive difference in people's lives. Above all, we seek candidates who genuinely share our values of care, respect, dignity, compassion, and empowerment. e appreciate team players who are supportive of the needs of others.

Service users are at the heart of everything we do, so we would like to hear from you if you are friendly, flexible and willing to provide high standards of personal care and support using a person-centred approach. Although the role can be challenging at times, the training and support we provide will ensure that you are well equipped and confident to hit the ground running.

Experience working with people with learning disabilities is desired but not essential so please don’t let this put you off from applying – we look for personal values that align with NCHA’s CLEAR values!

To Be Successful In This Role You Will

• Be positive and enthusiastic to do your job well while modelling our CLEAR values – see our website for more information.
• Be willing and eager to learn and attend all the training required (some of the training is at Head office which is in Clifton)
• Be able to handle sometimes challenging situations and be resilient
• Have the ability to read, follow and record written instructions and information accurately, and communicate in a clear, friendly and professional manner
• Be a competent IT user - includes using Microsoft Word, sending emails and updating records in systems (training for our systems will be provided)

Working Hours and Shift patterns

You will ideally be able to work full time 37 hours per week (but no less than 30 hours per week) working 5 days out of 7 on a rotating shift basis. Our home is staffed 24 hours a day, 365 days per year, to meet the needs of our wonderful service users. It is essential that you are able to work various shifts on a rota basis including on bank holidays and weekends;

• Early - 7am to 3pm,
• Mid - 12.00 noon to 9.15pm
• Late - 1.30pm to 9.30pm,
• Waking nights - 8.45pm to 7.15am - A bonus is also paid for waking night shifts!

Travelling to Ashland Road West

Due to its location, local candidates or candidates who can drive are highly desirable, as public transport involves a 10-minute walk to the care home from the nearest bus stop during the early hours of the morning (meaning, it is unreliable to use for morning shifts starting at 7.00). Our home is an 18-minute drive from Mansfield city centre.

If you would like to speak to our friendly management team at Ashland Road West about this post please call us on 01623 575799.

NCHA strives to be a welcoming and inclusive employer as such we particularly welcome applicants from men, as they are currently under-represented within in our Care and Support department.

We may close this vacancy early if we receive sufficient interest.

The Company

We’re Nottingham Community Housing Association, known to many as NCHA. We’ve been around since 1973, and we're really proud of that. We're more than just a housing association: we deliver care and support to people all over the East Midlands. Read our story to find out more about us.

Some Benefits

• Wellbeing
• plan
• NCHA
• pension
• Free DBS
• checks
• £250 referral bonus
• Generous annual
• leave
• Free healthcare
• cash plan
• Company social
• events
• Enhanced maternity, paternity and adoption leave and pay
• Free training and development
• Access to cycle to work and discounted bus pass schemes

Documents

Helping Our Customers - Download Equality Diversity and Inclusion Strategy - Download Support Worker Learning Disability - Role Profile - April 2025.docx - Download