Support Worker - Justice Service

The Growth Company; Doncaster; On-site; GBP 22,000 - 28,000; Full time

Job summary

The Growth Company is hiring a Support Worker for the Creating Future Opportunities Programme, focusing on mentoring individuals facing various barriers to employment. The role requires strong interpersonal skills and the ability to facilitate learning and growth for participants in a supportive environment.

Qualifications

• Experience working with individuals in training and guidance.
• Skills in delivering one-to-one and group sessions effectively.

Responsibilities

• Plan and conduct training sessions and interventions for participants.
• Develop supportive relationships to guide participants towards employment.

Skills

Interpersonal skills

Communication skills

Negotiation skills

Education

Information Advice and Guidance qualification

Teaching qualifications or equivalent

Job description

The Growth Company's (GC) Justice Services seeks a Support Worker for our Creating Future Opportunities (CFO) Evolution Programme at the Community Activity Hub. You will be dual trained as a Support Worker and Activity Facilitator, providing advice, guidance, coaching, mentoring, and support to participants through regular 1:1 meetings and group interventions.

We help to make a lasting difference to the lives of people throughout the North of England and beyond, by supporting individuals to gain meaningful employment.Our highly skilled advisers and keyworkers work with a range of individuals; from people who have found themselves recently out of work, to those with complex barriers such as physical disabilities, mental ill-health and debt.

Key Responsibilities:

• Plan training and other interventions for each participant.
• Develop interaction with participants and establish a rapport and supportive relationship.
• Enable participants to access and use information.
• Record interventions and activities and progression on the CRM system and coordinate further activity with customers.
• Provide support for the participant to implement future courses of action.
• Deliver further interventions with participants as required, assisting them to decide on options for meeting their needs and provide support for participants in planning a course of action.
• Prepare and develop resources to support learning.
• Facilitate learning in groups to improve communication and social interaction and to improve employability and progression through presentations and activities.

About You:

• Working with offenders, or those disaffected and marginalised from mainstream services, in training, guidance, advice and counselling environments.
• Have strong interpersonal, communication and negotiation skills.
• Ability to work in a target-driven environment, with a focus on the successful achievement of outcomes for participants.
• High level guidance skills, with the ability to deliver one-to-one and group sessions to at least Grade 2 standard.
• A warm, approachable empathetic style and the ability to establish a rapport and build relationships with participants that supports their progression to education, training and employment and facilitates desistance from crime.

Skills Required:

• Information Advice and Guidance and / or teaching qualifications, (or equivalent), desired, but experience working intensively with individuals and supporting their progression is most important.
• Knowledge regarding the issues affecting the rehabilitation of offenders, and desistance theory.
• Knowledge of National Probation Services or HM Prison environments and/or training, education, and employment opportunities locally and nationally, and of training and guidance.
• Strong interpersonal, communication and negotiation skills.